Front Office / Medical Assistant

Job Description

Job Description

About the Role:
Universal Point Clinics in Ontario, CA is looking for a motivated and compassionate Front Office / Medical Assistant to join our growing team! This dual-role position is perfect for someone who thrives in a fast-paced clinical environment and loves making a difference for patients from the moment they walk through the door.

Responsibilities:

• Greet and check in patients, manage scheduling, and handle front desk operations
• Verify insurance eligibility, collect co-pays, and process patient registration
• Answer multi-line phones, respond to patient inquiries, and manage appointment reminders
• Assist clinical staff with patient rooming, vital signs, and medical histories
• Perform phlebotomy, injections, EKGs, and other clinical procedures as directed
• Maintain accurate and up-to-date electronic health records (EHR) documentation
• Ensure exam rooms are stocked, clean, and prepared between patient visits
• Coordinate referrals, prior authorizations, and follow-up care instructions
• All office administration works

Requirements:

• High school diploma or GED required; Medical Assistant certification (CMA/RMA) preferred
• 1+ year of experience in a medical office or clinical setting
• Familiarity with EHR/EMR systems and medical billing basics
• Knowledge of insurance verification and front desk administrative procedures
• Strong phlebotomy and clinical skills are a plus
• Bilingual in English and Spanish is a must
• Excellent communication, organization, and multitasking abilities
• Warm, patient-centered demeanor with a professional attitude

About Us:
Universal Point Clinics is a trusted healthcare provider serving the Ontario, CA community with a commitment to accessible, high-quality patient care. Our patients choose us for our compassionate approach and comprehensive services, and our staff love working here because of our supportive team culture and opportunities for growth. Come be a part of a clinic that puts both patients and employees first!

This job is for 2 locations: 1236 Brooks St., Ontario, CA 91762 and 1845 E Holt Blvd, Ontario, CA 91761