Concierge/Front Desk

Concierge / Front Desk Associate

We are seeking a friendly, professional, and customer-focused Concierge / Front Desk Associate to serve as the first point of contact for guests, residents, or visitors. This role is responsible for delivering exceptional service, managing front desk operations, and ensuring a welcoming, safe, and organized environment. Key Responsibilities:

• Greet guests, residents, and visitors in a warm, courteous, and professional manner
• Answer phone calls, emails, and inquiries promptly
• Provide information, directions, and assistance as needed
• Manage check-ins, check-outs, and visitor access (if applicable)
• Handle reservations, bookings, or service requests
• Coordinate with housekeeping, maintenance, security, or management
• Maintain accurate records and logs
• Monitor lobby/front desk area to ensure safety and organization
• Resolve guest concerns or escalate issues appropriately
• Assist with administrative tasks and special requests

**MUST HAVE STRONG CUSTOMER SERVICE SKILLS, AS WELL AS THE ABILITY TO BE DIPLOMATIC IN ADVERSE CIRCUMSTANCES.** Full-Time Mon-Fri 3pm-11pm Pay Rate: Up to $20 DOE DO NOT APPLY IF YOU LIVE MORE THAN 30 MINUTES FROM THE PALM BEACH AREA.