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Patient Service Coordinator

Complete Staffing Solutions

Job Description

Job Description

Clinic hiring for patient service coordinator.
Location: Waltham (free parking)
Hours: M-F office hours, flexibility between 7a-5pm required
Type: contract to hire

Responsibilities:
  • Schedules initial, follow-up, and multi-disciplinary (with multiple providers) patient visits

  • Coordinates and maintains providers’ master clinical schedules

  • Submits referrals for specialty appointment requests

  • Obtains intake information from patient and referring physician’s offices.

  • Schedules Radiology tests

  • Orders and obtains scans for clinical sessions, pathology reports/slides, x-rays, x-ray reports and lab results.

  • Schedules infusion related services utilizing Epic scheduling support system

  • Triages and manages high volume of patient telephone calls, utilizing superb customer service skills. 

  • Maintains confidentiality and privacy, which is consistent with HIPAA guidelines.

    Requirements:
    • Epic experience highly preferred

    • Any sort of medical admin/scheduling experience - this role is almost purely schedule based

    • Customer service skills, ideally from food service or hospitality industry

    • Strong computer skills a must

    • Ability to multitask and work as a team

  • #zip
Vacancy posted 1 day ago
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