Solutions Engineer

Job Description As a Solutions Engineer at Veilant, you will serve as the technical backbone of our business development efforts, helping bridge customer needs, technical solutions, and sales strategy. You will partner closely with our business development, delivery, engineering, and product teams to understand customer requirements, design tailored solutions, and deliver compelling demonstrations that help drive mission impact and win new business. What Success Looks Like In The First 6 Months Gain a deep understanding of Veilant’s products, solutions, and capabilities, and be able to confidently demonstrate and speak in depth about each offering. Take ownership of the demo environment, ensuring it remains current, client ready, and aligned with the needs of the business development team. Consistently support business development efforts by leading technical demos, answering customer questions, and serving as a trusted technical voice in customer meetings. Establish a regular feedback pipeline with CIO, product owners, engineering, and delivery teams by sharing customer insights, bug reports, feature requests, and recommendations that help improve Veilant’s solutions. Build strong working relationships across business development, product, delivery, and technical teams to ensure customer needs are clearly understood and translated into actionable solutions. What You Will Do Customer Engagement and Technical Consultation Engage directly with customers and partners to understand their challenges, operational needs, and mission requirements. Conduct discovery conversations and needs assessments to recommend tailored technical solutions. Solution Design and Proposal Support Develop solution architectures, system configurations, technical approaches, and proposal content in support of RFPs, white papers, presentations, and other business development efforts. Technical Demonstrations and Solution Evangelism Deliver compelling product and solution demonstrations tailored to customer needs. Clearly explain technical capabilities, address questions, and handle objections in real time. Pre Sales Support Partner with business development teams to ensure technical accuracy and clarity across proposals, customer briefings, presentations, and solution narratives. Product Feedback and Continuous Improvement Serve as a bridge between customers and internal product teams by sharing actionable feedback, identifying gaps, reporting bugs, and recommending enhancements that improve Veilant’s offerings. Cross Functional Collaboration Work closely with CIO, engineering, product, delivery, and business development teams to align customer requirements with current and future product capabilities. Qualifications Must Haves Active Secret clearance, with Top Secret preferred. Strong interpersonal and presentation skills, with the ability to demo solutions to large audiences, field technical questions, and clearly communicate value. Ability to pivot in real time by reading the room, adapting demonstrations, and tailoring answers to meet customer needs. Collaborative team player who can thrive in a matrixed environment and work effectively across multiple departments. Background in systems engineering, software engineering, or a related technical discipline. Networking experience Self‑starter mentality with the ability to proactively learn products, identify issues, recommend improvements, and champion new features. Strong ability to translate technical capabilities into customer-focused solutions that support mission outcomes. Additional Information Travel & Location Requirements Up to 50% travel to support client demos, conferences, and BD events Local to DMV region & willing to be in‑office as needed Perks Flexible PTO + holidays Generous 401k match benefit up to 10%, with an automatic 3% safe harbor contribution and additional matching based on employee contributions. Medical (HSA & PPO Plans Available), dental, vision, disability, and life insurance Employer Contribution to Health Savings Account (HSA) Learning & Development opportunities Professional coaching services Get the technology you want to do your job We have free daily snacks & drinks Physical Requirements Must be able to remain in a stationary position 50% of the time. The person in this position needs to occasionally move about inside the office Constantly work with computers and other information technology equipment Equal Employment Opportunity We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, or any other characteristic protected by law. We are proud to be an equal opportunity workplace. Accommodation Information If you require a reasonable accommodation to apply for a position with Veilant through its online applicant system, please contact Veilant's Talent Management Department at View phone number on click.appcast.io or contact us through e‑mail at View email address on click.appcast.io. #J-18808-Ljbffr Ridgeline International, LLC