VP, Digital Account Manager

Job Description

Job Description

Job Title: VP, Digital Client Service Location-Type: Hybrid (1-3 days/week onsite in NYC during contract; 3 days/week onsite required if converted to FTE) Start Date: ASAP Duration: 3-Month Contract, potential to convert to FTE Compensation Range: $77-82/hr W2 Hours: 40 hrs/week, EST hours Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.S. This position is not eligible for sponsorship.

Job Description: Our client, a leading global communications and marketing agency, is seeking a Vice President, Digital Account Manager, to lead social and digital communications for a major national retail/fashion brand. This is a high-visibility role overseeing always-on social programming and integrated campaigns reaching millions of consumers. The ideal candidate is a true digital and social-first leader (not a traditional PR background) who thrives in a fast-paced agency environment, understands modern consumer behavior online, and can turn ambitious ideas into flawless execution. This person is comfortable developing long-term strategic recommendations, presenting confidently to senior clients, and rolling up their sleeves alongside their team. On some workstreams this person will serve as the primary client lead; on others, they'll operate as the digital/social lead supporting a broader account structure managing autonomously while receiving oversight.

Day-to-Day Responsibilities:

• Lead social and digital strategy across integrated campaigns and always-on programming, from strategy through execution

• Serve as a trusted strategic advisor to senior clients, confidently presenting recommendations and influencing decision-making

• Lead and inspire a large, multidisciplinary team through coaching, mentorship, clear feedback, and career development

• Partner across creative, strategy, influencer, paid media, analytics, production, and earned teams to deliver integrated work

• Manage multiple complex workstreams simultaneously while maintaining quality, speed, and attention to detail

• Anticipate client needs, proactively solve problems, and identify opportunities to grow the business

• Champion innovation by staying ahead of emerging platforms, trends, technology, and best practices (including TikTok and other social platforms)

• Build executive-ready presentations and compelling narratives that clearly communicate strategy and results

• Create clarity across cross-functional teams, ensuring projects move efficiently and collaboratively

• Take on day-to-day programming responsibilities and absorb workstreams as needed during ramp-up

• Provide strategic direction even when not functioning purely as a strategist comfortable jumping in to give a point of view

Minimum Requirements:

• At least 8 years of relevant experience in digital marketing and communications, ideally at a large agency with strong social media and digital account management experience

• Bachelor's degree or equivalent work experience

• Local to NYC, with ability to be onsite 3 days/week upon conversion to FTE

Preferred Qualifications:

• 10 years of experience leading social and digital programs within an integrated, digital, or communications agency

• Background at a large, digitally-forward agency network

• Deep expertise in owned social strategy, content development, and integrated marketing

• Exceptional writing, editing, and presentation skills, with the ability to simplify complex ideas into compelling client narratives

• Proven experience leading large teams while fostering a positive, high-performing culture

• Strong executive presence and experience building trusted relationships with senior clients and cross-functional stakeholders

• Demonstrated ability to manage multiple priorities with sound judgment, urgency, and attention to detail

• Experience partnering with creative, strategy, influencer, paid media, and analytics teams to deliver measurable business results

• Genuine interest in fashion, retail, and shopping/consumer behavior

• Highly organized, proactive, and comfortable operating independently in a fast-paced environment