Accounts Receivable Specialist

The Accounts Receivable Specialist will manage customer accounts, and other duties as assigned. This role is ideal for candidates with 2–4 years of accounts receivable or accounting experience Essential Duties and Responsibilities (including but not limited to): Maintaining thorough, well organized accounts receivable customer files Process customer payments (check, ACH, credit card) and record transactions. Research and negotiate chargeback claims (an aggressive approach is needed to obtain chargeback recoveries) Track and investigate deductions (chargebacks) from customer payments. Must verify with Sales to make sure we are being charged correctly for the charge back.Need to dispute and negotiate if there is any discrepancy with charge back Process, transmit and run credit card transactions for customer sales and refunds Investigate and respond back on a timely basis to merchant services disputes regarding chargebacks for sales with supporting documents such as proof of delivery and copies of invoices to ensure there are no inaccurate deductions taken out Process Credit Memos for any adjustment such as shortage, price, discrepancy, POP discount, currency adjustment, tester allowances, freight waiver, uncollectible write-off, merchandise exchange transactions, returns damage item credit, duplicate invoices, missing shipment, and sanitary registration Ensure that we don’t over credit the customer by checking the supporting documents and backup Ensure and maintain returns being processed in warehouse and make sure the charge back amount does not exceed the total authorized amount Track credit memos tying them together with the charge back deductions that are taken from customer payments Effectively identify and resolve customer issues in order to ensure timely payment within departmental guidelines. Minimize bad debt exposure, maintain aging at an acceptable level Work with internal departments to investigate disputes and process payments Duties, responsibilities, and activities may change at any time with or without notice by management Skills/Knowledge Required: Proven knowledge of Accounts Receivable process Heavy data entry with accurate attention to detail Self-motivated and be able to function independently Must possess a positive and proactive attitude Strong organizational skills with a high attention to details Ability to prioritize and multitask Be a strong communicator (verbal and written), as he or she will frequently deal with all levels of management and customers. #J-18808-Ljbffr