Associate Escrow Assistant

Front Desk Receptionist

Work Mode: 100% Onsite

Responsibilities:

• Greet clients, real estate agents, lenders, builders, and visitors in a professional and welcoming manner.
• Answer and direct incoming telephone calls.
• Schedule conference rooms and closing appointments.
• Receive and distribute incoming mail, packages, and deliveries.
• Maintain an organized reception area and assist with general office administration.
• Provide exceptional customer service to internal and external customers.
• Assist Escrow Officers and Escrow Assistants with daily file processing activities.
• Open, maintain, and organize escrow files and related documentation.
• Review files for completeness and assist with obtaining outstanding items.
• Scan, upload, and maintain electronic file documentation.
• Communicate with lenders, builders, real estate agents, and customers regarding file status as directed.
• Assist with scheduling closings and coordinating closing logistics.
• Support document preparation and post-closing activities.
• Perform other escrow-related duties as assigned.

Requirements:

• Prior experience working in a title company, escrow office, or real estate closing environment.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to prioritize tasks and work independently in a fast-paced environment.
• Proficiency with Microsoft Outlook, Word, and Excel.
• Strong customer service skills and attention to detail.

Preferred Skills:

• Experience supporting residential purchase transactions.
• Experience working with home builder transactions.
• Familiarity with title and escrow software systems.
• Knowledge of escrow processes, title procedures, and real estate closing terminology.