Beverage Manager

MomofukuMomofuku was founded by chef David Chang in 2004 with the opening of Momofuku Noodle Bar in New York City. Credited with “the rise of contemporary Asian American cuisine” by the New York Times and named the “most important restaurant in America” by Bon Appétit magazine, Momofuku has restaurants in the New York, Los Angeles, and Las Vegas as well as Momofuku Goods, a line of restaurant-grade products for home cooks.About Momofuku Noodle Bar, UptownFounded by Chef David Chang, Momofuku Noodle Bar first opened in New York City’s East Village in 2004. At this second location in The Shops at Columbus Circle, the menu includes ramen, buns, and a roster of dishes that change with the seasons. It also features a full bar.Why Momofuku?At Momofuku, we value our team members and make it a priority to offer competitive compensation packages that encourage longevity with the company and long-term growth. We offer competitive pay and a comprehensive benefits package, including vision/dental/medical, 401k, paid time off, flexible spending account, employee assistance program, and dining discounts, plus more after required wait periods. We encourage our team members to grow and learn and offer many opportunities for personal and career development.The Beverage Manager works collaboratively with the General Manager, to create and drive the narrative and evolution of the wine and beverage program. The Beverage Manager educates and motivates all front of house team members and oversees the execution of new programs and initiatives and maintaining beverage related inventory. This role is also responsible for overseeing service during any portion of the restaurant's operating hours on a regular basis.ResponsibilitiesManage, drive and oversee all beverage and bar related sales for the entityWork with Corporate Beverage Director and General Manager to conduct daily and on-going comprehensive beverage training and education for front of house team membersOrder all beer, liquor, wine, non-alcoholic beverages and bar consumables to established par levelsMaintain accurate beverage item locations at both on-site & off-site storage unitsMaintain accurate beverage items in the restaurant point of sale systemCount, Input, and reconcile monthly inventory and address discrepancies with the General Manager and the Corporate Beverage TeamIn partnership with the General Manager and the Corporate Beverage Team, ensure that the restaurant is hitting targeted beverage costsMeet with vendors to discuss beverage program needs, make selections and negotiate purchasingMaintain proper flow of service while upholding service standards, product quality, and cleanlinessPerform administrative tasks including but not limited to financial reports, scheduling, facilities maintenance, and Health Department checksEnsure that the bar team is trained and follow all safety and Department of Health sanitation policies and proceduresCollaborate with Corporate Beverage Director to evolve beverage offerings based on seasonality and innovationUpdate all printed and digital beverage materials including POS system, based on product selection and availabilityManage Invoices, scanning to Chouxbox and addressing any flags or discrepanciesInteract with guests to ensure service and food qualityCultivate relationships with guests to create return businessSupport service team by troubleshooting any escalated guest issuesDrive and support the continual development of FOH team members by upholding performance expectations, providing ongoing feedback, and offering input for regular performance reviewsAssist in managing customer service responses and leading all guest recovery efforts including but not limited to online feedback, guest complaints, and immediate service recoveryLead by example in properly executing all service standards and protocolsRequired QualificationsMinimum 3 years of restaurant management experience in a high volume, upscale to fine dining restaurantMinimum 2 years of experience working with an extensive beverage program in a sales-focused role: 200+ wine labels or equivalentValid Food Handler’s CertificationExperience with Toast, Tripleseat, Google strongly preferredTeam-focused mindset and empathetic approach to collaborationA positive and enthusiastic attitude, as well as a desire to learn, grow, and develop new skillsExcellent communication, organizational, and interpersonal skillsAbility to remain calm under pressure and resolve guest conflictWilling to accept guidance in a positive manner and implement the direction in a way that is productive for both you and the teamAbility to demonstrate quick thinking and adaptability in a constantly changing environmentPreferred Qualifications3+ years of restaurant management experience in a high volume, upscale to fine dining restaurant2+ years of experience independently running the beverage program for a high volume, upscale to fine dining restaurantCompleted certification of WSET or CMS Wine Education equivalentContinued self-education and expansion of beverage and service knowledge, with a proven track record of converting the knowledge into full team trainings for team member education and developmentA proven track record of dependability, a continuous focus on learning and development, and a history of consistently and successfully fulfilling all role responsibilitiesPhysical DemandsThe physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 5 to 10 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.Pay Scale MetricsMomofuku Beverage Manager employed in our New York City operations function within a pay band of seventy-five to eighty thousand ($75,000 to $80,000) per year. The metrics for each individual pay is as follows: If a candidate meets all of the Required Qualifications, he/she/they are considered qualified for the position and eligible to receive a rate of seventy-five thousand ($75,000) per year. For each Preferred Qualification the candidate meets, he/she/they are eligible for an additional one thousand dollars($1,000) per year. #J-18808-Ljbffr