Tenant Service Coordinator

Full-Time Tenant Service Coordinator

We at Bridge acknowledge and appreciate the uniqueness of each individual, understanding that our people are the key to our success. We are committed to fostering an inclusive environment where everyone feels respected and valued. Our dedication extends beyond our business goals to making a positive impact in our communities and upholding Sustainability and Responsibility (S&R) principles at our properties and corporate locations. We evaluate all candidates based on merit, without any discrimination based on race, color, religion, sex, age, disability, sexual orientation, national origin, or any other category protected by law. As an equal opportunity employer, we are devoted to creating an inclusive hiring process. We actively work to eliminate barriers and provide reasonable accommodations to qualified individuals with disabilities. Our goal is to provide fair opportunities and access throughout the recruitment, hiring, and employment experience. Your specific needs are important to us. If you need accommodations related to a disability or any other protected status during the recruitment process, please inform us.

As the Full-Time Tenant Service Coordinator, you will play a highly important role, as you will be the face of the company and the first to greet visitors, investors, vendors and business partners.

• Greet visitors, in person or on the telephone
• Ensure security access control protocol is followed
• Answer or refer inquiries and route calls to specific people
• Direct visitors by maintaining employee and department directories; give instructions
• Sort and distribute mail throughout office
• Perform basic bookkeeping, filing, and clerical duties
• Take and relay messages
• Schedule meetings and conference rooms
• Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
• Maintain a safe and clean reception area to include the adjacent conference rooms
• Maintain/oversee tenant engagement app
• Assist with special events as needed
• Monitor tenant work order program

What you should bring

• Reception experience preferred but not required
• Ability to solve problems, organize systems and establish procedures
• Ability to prioritize, coordinate, multi-task and demonstrate initiative
• Intermediate knowledge of the Microsoft Office Suite (Word, Excel, Outlook, etc.)
• Detail oriented with excellent office skills including typing and proofreading
• Excellent organizational, communication (written/oral), and interpersonal skills
• Must possess a friendly and positive attitude
• Must be a team player
• Demonstrate effective conflict resolution and maintain a calm work environment with managers and co-workers and callers

What you can be apart of

As the receptionist you are working alongside the property management team supporting the Property Manager. You will maintain and oversee the tenant engagement application, assist with special events, and monitor the tenant work order program. Additionally, you will serve as a resource for tenants at a Class A commercial office building.

Compensation Information: $25.75 per hour plus bonus.

Compensation Details

• Full Insurance benefit suite including Medical Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance, Accident Insurance, Short Term Disability, Legal & Identity Theft Insurance, and Pet Insurance.
• Company paid Life Insurance (option to buy additional available) and Long-Term Disability.
• Access to benefits concierge service.
• Access to Mental Health & Well-Being service.
• Bridge Investment Group will match your contributions dollar-for-dollar, up to 6% of your pay. These contributions are fully vested immediately. Eligible employees are automatically enrolled at a 4% contribution rate. *The employee must be at least 21 years of age and have worked for the Company for at least 60 days.
• Paid Time Off: Employee will accrue 5.23 hours of paid time off per pay period for a total of 17 days per year.
• 11 Paid Holidays per year.
• Following six (6) months of employment at the Company, you will be eligible per birth, adoption or placement of a child for four (4) weeks of paid parental leave as the primary caregiver to the child or two weeks of paid parental leave as the secondary caregiver to the child. Following two years of employment at the Company, you will be eligible for twelve weeks of paid parental leave per birth, adoption, or placement of a child if you are the primary caregiver of the child.
• Tuition Reimbursement: Up to $5,000 per year of pre-approved tuition expenses will be reimbursed upon submission of approved documentation. Repayment obligations may apply if employment terminates prior to 24 months.