Accounts Receivable Associate

Accounts Receivable AssociateBecome a Rusnak! Join Rusnak Auto Group, a leading automotive organization with over 60 years of success serving Greater Los Angeles and Southern California. We are proud to offer a dynamic, diverse, ethical, and professional workplace where dedicated team members thrive while representing some of the world's most sought-after luxury automotive brands.About the RoleOur Accounting Department in Pasadena is seeking an Accounts Receivable Associate. This is a great opportunity to take your career to the next level. In this position, you will contribute to the success of Rusnak Automotive Group (the Company) by successfully reconciling and depositing all monies received by dealerships in addition to maintaining accounts receivable records and taking appropriate collection action on accounts.Compensation: $21-$24/hr*Compensation will be based on experience and skill level.Benefits:Professional DevelopmentCompetitive PayComprehensive Health Coverage (Medical, Dental, Vision, Life, LTD)Employee Assistance Program401(k) Retirement PlanSick Pay, Vacation, and Holiday PayEmployee Wellness ProgramFlexible Spending AccountEmployee Referral Bonus ProgramEmployee Discounts/PerksResponsibilitiesEffectively and Efficiently Manages Processes, Procedures, and Follow Up for DepositsOn a daily basis, collects, reconciles, and deposits Parts and Service receipts, including credit card transactions.Collects monies and log books, reconciles and deposits receipts from vehicle sales; immediately reports discrepancies to management.Prepares and reconciles daily deposits; verifying general ledger balances including cash clearing accounts.Finalizes cash receipts, updates customer accounts daily. Files cash records, stubs, summary reports and appropriately distributes.Maintains accurate records of daily activity in accordance with Company guidelines.Prepares customer refunds for overpayments/refunds.Effectively and Efficiently Manages Processes, Procedures, and Follow Up for Accounts ReceivableCreates new customer records verifying credit terms conform to Company guidelines.Performs weekly schedule review, documents, and immediately communicates any accounting irregularities to management.On a monthly basis, generates and reconciles statements.Maintains accurate customer records attaching all open invoices with proper supporting documentation in individual customer files.Promptly and professionally answers all customer inquiries.Processes all inter-Company receivable transactions as directed by the business manager.Effectively and Efficiently Manages Processes, Procedures, and Follow Up for CollectionsContacts customers on a regular basis on all items in excess of thirty (30) days; consistently maintains log of customer contact for manager review.Researches returns, charge backs, and bad checks; generates reports as directed by management.On a daily basis, processes all returned checks and disputed credit card transactions; notifies appropriate personnel and tracks follow up through successful resolution.On a weekly basis, submits items to collection agency and recaps account activity.Creates new customer records verifying credit terms conform to Company guidelines.Performs weekly schedule review, documents, and immediately communicates any accounting irregularities to management.On a monthly basis, generates and reconciles statements.Prepares Required ReportsAssembles and deploys deposits, collections, and similar report data for management as neededProvides Backup Support To File ClerkLearns and maintains active working knowledge of the File Clerk job duties and provides back-up support as required.Cross trains on the daily collection of Pasadena block deposits; prepares, delivers, and picks up PO Box mail from two (2) locations.Builds Internal and External Client Relations/RetentionMaintains a strong “Client-Centric” vision and utilizes “The Rusnak Standard,” best core practices, as well as professional and exemplary service to provide every internal and external Client with an extraordinary experience during every encounter.Actively listens and communicates, verbally and in writing, in a courteous, professional, clear, concise, and correct manner to identify Client needs beyond expressed concerns.Responds in a timely, courteous, and professional manner with a “consultative, value-added” approach to secure Client understanding and develop stronger business relationships and increase future business.Exemplifies the Brand and Corporate CultureSeizes every opportunity to improve Client satisfaction by conducting self and working in accordance with Company values, beliefs, norms, and standards; holds self and others accountable for exemplifying the corporate culture.Respects and demonstrates passion for the RUSNAK brand and our manufacturers’ brands; behaves professionally, respectfully, honestly, and in the utmost ethical manner with all internal/external Clients, vendors, business associates at work and at any event and/or activity that is related to RUSNAK and/or its manufacturers.Maintains a professional and well-groomed personal appearance at all times.Initiates Personal/Professional DevelopmentSeeks out opportunities to enhance organizational, personal communication, and negotiation skills.Maintains current job and product knowledge to improve effectiveness with Clients and assigned tasks.Consistently produces accurate and thorough work, even in peak periods, which meets “The Rusnak Standard.”Ensures Safe Work EnvironmentAccepts individual responsibility and accountability for complying with the Company Health and Safety (H&S) processes within personal control; performs duties in a way that will not cause personal danger, endanger other individuals, or violate environmental regulations.Promptly corrects or reports any hazard or potential hazard to supervision; wears personal protective equipment, where required; ensures work location is kept safe, neat, organized, effective, and inviting.Effective and Proactive Team MemberTreats all Clients, employees, vendors, and associates with respect.Willingly adjusts to unexpected changes or requirements and undertakes tasks that fall outside of the routine job, assists others whenever possible to meet Client requests and business demand.POSITION REQUIREMENTSEducation/Licenses/Certifications:Experience Required: A minimum of two (2) years' related experience.Education Ideal: Associates’ Degree in Accounting or related to field or equivalent training and experience.License Ideal: Current California Driver License with satisfactory Department of Motor Vehicle driving record