Operations Analyst (Pokemon)
Swishbreaks
Job Description
Job Description
About Swish Breaks
Swish Breaks is a team of dedicated sports enthusiasts who are passionate about everything sports related! We operate in the E-commerce and live streaming business, focusing on the NFL, NBA, MLB, Pokemon + Entertainment Markets. Our goal is to provide top-tier sports experiences for our customers in New York, NY.
About the RoleThis is a full-time, on-site Operations Analyst role at Swish Breaks in New York, NY, with a focus on our Pokémon trading card vertical. You'll play a key part in keeping our day-to-day operations running smoothly — from inventory and logistics to order fulfillment and process improvement. You'll work closely with senior management to build and optimize the systems that power our Pokémon business.
Key ResponsibilitiesManage inventory tracking, logistics coordination, and order fulfillment specifically for Pokémon card products
Monitor market trends, card valuations, and product demand within the Pokémon TCG space
Analyze operational data to identify inefficiencies and recommend solutions
Build and maintain reports and dashboards to monitor key performance metrics
Partner with senior leadership on process improvement and scaling initiatives
Help develop SOPs and playbooks as we continue to grow
1–3 years of experience in operations, e-commerce, or a related field
Knowledge of the Pokémon TCG market — understanding of card grading, set releases, and pricing is a strong plus
Strong attention to detail and organizational skills
Effective written and verbal communication skills
Proficiency in Microsoft Excel; familiarity with other tools (Shopify, Airtable, etc.) is a plus
Ability to thrive in a fast-paced, team-oriented environment
Must be based in or able to commute to NYC
• Hands-on impact in a fast-growing sports/entertainment and trading card company
• A fun and dynamic work environment with a passionate community
• Competitive compensation and potential for growth within Swish Breaks
• The chance to turn your passion for Pokémon into a career
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