Strategic Customer Success Manager - Onboard, Expand, Renew
Cyvl, Inc.
Cyvl, Inc. is seeking an experienced Customer Success Manager in Boston, Massachusetts. You will own the complete customer lifecycle from onboarding to renewal, acting as a trusted advisor and primary contact for clients. The ideal candidate has over 4 years of experience in Customer Success, strong analytical skills, and is comfortable in a fast-paced startup environment. We offer comprehensive health coverage, a 401(k) plan, generous PTO, and professional development opportunities. #J-18808-Ljbffr Cyvl, Inc.
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Lumafield is seeking a Customer Success Manager in Boston to manage customer relationships and drive revenue growth. Responsibilities include owning the customer lifecycle from onboarding to renewal, collaborating with engineering and operations teams, and serving as a...Flexible hours$100k
...About the Role: This Customer Success Manager works to cultivate customers... ...support their business needs and strategic goals through product... ...Coordinate and lead new customer onboarding activities inclusive of:... ...orders as necessary for renewal related or upsell activity....Full timeRemote work$87k - $95k
...educators analyze, customize, and plan personalized... ...that Customer Success is all about understanding... ...a Customer Success Manager (CSM) at... ...administrator journey through onboarding, nurturing, and renewal. The goal is to not... ...; build strategic relationships and drive...For contractorsLocal areaRemote workWorldwideWork visaFlexible hours$99k
...looking for a highly driven Customer Success Manager (CSM) to support our... ...analysis products, leading to renewals and growth opportunities.... ...advisor. Lead customer onboarding and drive adoption processes... ..., training, and other strategic and supportive interactions...Contract workRemote workFlexible hours- ...About You You're a seasoned Customer Success Manager who knows how to build customer relationships... ...the full customer lifecycle from onboarding through renewal and play a direct role in shaping... ...Deliver hands-on training, strategic business reviews, and some in-...Local areaImmediate startFlexible hours
- ...Customer Success Manager Threat Stack is in the exciting business of protecting the cloud-based... ...customer success processes. Own renewals and expands in the account. Have a knack for... ...customer success, account management, or strategic consulting organization. SaaS...Work experience placement
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...your expertise and expanding your skillset... ...collaborate globally while managing your schedule... ...your family A strategic, high-impact role... ...enterprise customers and influence real... ...Professional onboarding and continuous learning... ...Account Customer Success Manager leads the...Remote workFlexible hoursShift work- ...Customer Success Manager, North America (Based in Boston, Massachusetts) Are... ...GSR, etc. We are currently expanding our global footprint and are... ...taking ownership of the renewal pipeline and expansion opportunities... ...research disciplines. Onboarding & Lifecycle Management:...Contract workLocal area
$100k - $130k
...for operators to manage and optimize it, all... ...a world-class customer experience by focusing... ...in upsell & renewal opportunities... ...hiring a Customer Success Manager (REX Consultant... ...growth. It combines strategic account ownership... ...lifecycle, including onboarding, adoption, renewal...Contract workWork at office- ...At Verint, we believe customer engagement is the core of every... ...Function The Customer Success Manager (CSM) is a strategic role that serves as our... ...can be leveraged for renewals and business growth discussions... ...-day, and facilitating onboarding meetings in the afternoon...Local areaShift workDay shift
$80k - $90k
...Customer Success Manager Hybrid (Boston, MA) About the company: LinkSquares is a Boston... ...product usage data into strategic opportunities. We are a collaborative... ...throughout their entire lifecycle. From onboarding through renewal, you will help customers unlock...Flexible hours$200k - $260k
...Anthropic scales its customer base across Claude... ...-class customer success to a broader... ...Customer Success Manager at Anthropic, you'... ...engagements, and strategic human intervention... ...expansion discussions, renewal conversations, risk... ...Develop scalable onboarding and activation programs...Work at officeVisa sponsorshipFlexible hours$102.8k - $176k
...application consultingservices.The Strategic Account... ...Additionally, the Strategic Account Manager will concentrate on expanding the business applications... ...digital strategies. Success in this role requires... ...risks, driving successful renewals, and delivering measurable...Work experience placementInternshipWork at officeLocal area- ...Strategic Account Manager - East Region (Remote, US) Role Overview... ...including existing customers and high-priority... ...Engineering, Customer Success, Marketing, and Alliances... ...accounts Expand existing customer relationships... ...in class employee onboarding and training • "...For contractorsWork at officeRemote workFlexible hours
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- ...employee experience management software. The... ...more than 1,300 customers to provide better... ...portfolio of our strategic enterprise customers... ...to the Customer Success Team are: (i)... ...operational success, renewals and upsell... ...with structured onboarding to foster connections...Work at officeImmediate startRemote workWorldwideFlexible hours
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