Office Manager

Office ManagerMedical Benefits after 60 days! PTO, Paid Vacation and Bonuses!Job descriptionWho we are!Eastern Dental has been providing families with full-service dental care for over 40 years. From children to seniors, our skilled team of dentists and specialists provide the highest level of dental care to ensure healthy and happy smiles. If you are caring, compassionate and have a true desire to help others, becoming a member of the team may be the perfect opportunity for you.The Office Manager supervises the business aspects of a dental practice such as billing, supplies, patient scheduling, front desk and staff management and assisting patients with billing, insurance, and treatment plans. The day-to-day responsibilities include:Plan and manage dental business operations to ensure excellent patient support servicesOversee daily office activities and provide direction and guidance to staff as neededEnsure that patient appointments, cancellations and last-minute adjustments are handled properlyRespond efficiently to patient and doctor needs and inquiresEnsure the delivery of quality dental care to patientsRespond to patient queries and issues and ensure patient satisfactionResolve patient issues in accordance with company polies and procedures, healthcare regulations and dental board standardsOrganize and present payment schedules with patientsTrain, develop and manage staff to meet performance standardsOversee employee performance evaluations, promotions, terminations, and retentionOversee staff scheduling as to ensure full coverageOrganize and oversee supply purchases, equipment upgrades and operation expensesRun and analyze management reportsMaintain patient data according to HIPPA regulations and company policiesQualifications:Dental office management experience in multi-specialty and/or multi-doctor Dental officeAt least 3 years of experience with billing, insurance, scheduling, etc.Strong dental terminology, experience in the dental industryDenticon experience preferredExcellent communication skills #J-18808-Ljbffr