Customer Service Healthcare Representative - Onsite

Customer Service Healthcare Representative – Orlando Location: 707 Mendham Blvd, Orlando, FL, 32825 Responsibilities Our Healthcare agents help ResultsCX customers with a wide range of healthcare related inquiries. Calls will include detailed reviews and change requests on member insurance plans, healthcare screening or appointment scheduling, assisting members with finding a primary care physician in their network, and more. We handle both inbound calls and outbound campaigns to inform customers about changes that may affect them. Requirements Education: High school diploma or GED required Typing skills: Ability to type 25 words per minute Technical proficiency: Ability to toggle between multiple systems while communicating with the customer; intermediate/advanced proficiency required Availability: Open availability 7 days a week Pay: On‑site CSR pay rates start at $13/hr during training; rates vary by program fit during selection Transportation: Reliable transportation to and from work daily Residency: Live within 50 miles of 707 Mendham Blvd, Orlando, FL, 32825 Personality: Extroverted, enjoys networking, collaboration, and socialization; thrives on social connections, in‑person mentoring, and uncapped career growth Location & Work Environment Work from our office located at 707 Mendham Blvd, Orlando, FL, 32825. The role is on‑site. EEO Statement Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factor under federal, state, or local law. #J-18808-Ljbffr ResultsCX