Loan Car Assistant

At Mercedes-Benz of Ontario our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation's #1 family-owned automotive group. We are seeking a highly motivated and customer-oriented individual to join the team as a Loan Car Assistant. Benefits Health insurance Dental insurance Vision insurance Paid time off 401(k) 401(k) matching Flexible spending account Professional development assistance Life insurance Employee assistance plan Disability insurance Responsibilities Assist customers who require alternate transportation while their vehicle is in service. Verify customers provide proper documentation and complete appropriate paperwork before departing dealership in loan car. Ensure loaner vehicle is in appropriate condition to be loaned to customers – fluids filled, interior and exterior clean, courtesy stickers have been applied, vehicle has appropriate plates and all weather mats have been placed in vehicle. Maintain inventory status of loaner fleet and report any damages to Management. Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Qualifications High School Diploma or equivalent Fantastic communication skills with customers Valid in-state driver's license and clean driving record Pay : $17.50 - $17.50 hour We are an Equal Opportunity Employer #J-18808-Ljbffr