Dental Office Assistant

Dental Receptionist Lifetime Dentistry of Port Orange | Port Orange, FL Lifetime Dentistry of Port Orange is looking for a friendly, dependable Dental Receptionist to join our team! We are seeking an individual with exceptional customer service skills who enjoys building relationships, helping patients, and contributing to a positive team environment. No dental experience? No problem! We are open to candidates from various professional backgrounds and are willing to provide training to the right person who brings a positive attitude, strong work ethic, and a passion for helping others. Schedule Monday: 7:00 AM – 4:00 PM Tuesday: 7:00 AM – 4:00 PM Wednesday: 9:00 AM – 6:00 PM Thursday: 7:00 AM – 4:00 PM Friday: 7:00 AM – 11:00 AM What We're Looking For Strong customer service experience Dependable and reliable Positive attitude with a friendly, welcoming demeanor Highly organized and detail-oriented Ability to multitask in a fast-paced environment Strong communication and interpersonal skills Team player who enjoys supporting others and contributing to office success Eager to learn and grow professionally Key Responsibilities Greet and assist patients with professionalism and warmth Schedule appointments and help manage patient flow Answer phones and provide outstanding customer service Assist with administrative and front office responsibilities Support the team in creating an exceptional patient experience Maintain accurate patient information and office records Why Join Lifetime Dentistry of Port Orange? Supportive and collaborative team culture Training provided for the right candidate Opportunity to grow your career in the dental field Positive work environment focused on patient care and teamwork Consistent full-time schedule with early Fridays Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. More About The Role Greet and welcome patients as they enter the office to create a great first impression of our team Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies Utilize Dentrix for patient scheduling and records Schedule and confirm appointments for multiple providers in the office File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivables Review treatment plan fees and payment options with patients Partner with the providers and team to implement Heartland Dental systems to optimize office potential What You’ll Gain Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) Front loaded education and training, providing you the opportunity to develop to your full potential Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential Access to on-demand Daily Pay Minimum Qualifications Experience working in a fast-paced and customer-centric environment Excellent communication and organizational skills The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience 1+ years of experience in a dental or medical setting 1+ years of experience with insurance billing and accounts receivable Dentrix or other dental software experience Physical Requirements Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual training sessions (or in-person) periodically throughout the year As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. #J-18808-Ljbffr