Administrative Assistant

Job Description

Job Description

Adaptive Prosthetics and Orthotics is looking for an Administrative Assistant who will be responsible for performing administrative and clerical duties to support management as described below. Adaptive Prosthetics and Orthotics provides personalized care with top-tier technology and service. Our modern facilities are dedicated to delivering the finest prosthetics and orthotics, all with a shared commitment to patient well-being. We are part of Eqwal U.S. giving our team access to world class technology, international resources and educational events, global charity missions and our commitment to innovation, growth and “caring for all”. Why join Adaptive Prosthetics and Orthotics? Competitive Pay | Top projects | Big impact from day one | Fantastic team Competitive Pay Bonus Potential Health, Dental & Vision Insurance Basic Life Insurance Short-Term and Long-Term Disability Insurance Paid Holidays, Vacation & Sick Time Safe Harbor 401(k) with 5% Match Essential Functions: -Answers incoming telephone calls and emails, schedules appointments -Enter patient information accurately into medical records software system -Verifies patient insurance benefits, resolves billing issues -Obtains prescriptions and other patient information from providers for billing purposes -Obtains prior authorizations and information needed for insurance carrier appeals -Interacts with patients via phone and in person -Confirms patient appointments -Collects and records patient payments -Verifies insurance coverage prior to delivery of devices -Creates patient estimates and discusses financial responsibilities with the patient -Maintains professionalism and confidentiality, interacts with patients with courtesy and empathy

Other Functions: -Prepares items for shipping via US Mail or UPS -Provides departmental support when critical needs arise