Technical Support Engineer - SaaS Platform & Design
Figma
Figma is seeking a Technical Support Engineer to help identify, diagnose, and resolve complex product issues at scale from our Bengaluru office. You’ll own end-to-end resolutions, work with Engineering and Product to improve reliability, and influence support workflows across multiple products. The role requires strong technical depth, systems thinking, and excellent communication in a fast-paced, ambiguous environment, with occasional weekend or holiday coverage to support customers globally. #J-18808-Ljbffr Figma
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Technical Support Engineer - SaaS Platform & Design in New York, NY vacancy
- ...Workspace for GTM. We design AI agents that operate... ...The role Our skilled Technical Support team plays a crucial role... ...a Technical Support Engineer, you’ll leverage your... ...technical problems across our platform, collaborating with... ...iterating B2B SaaS platforms. Demonstrated...SuggestedImmediate startRemote work
Nooks
New York, NY3 days ago - ...Проекты из многих индустрий и разного уровня сложности, от небольших маркетплейсов и игр до сложных SaaS систем управлением бизнесом. Сейчас мы ищем Technical Support Engineer (with QA focus) с техническим образованием / курсами QA. Задачи: Вести коммуникацию с клиентами...Suggested
£45k - £50k per year
Propel Together is seeking a Technical Support Engineer for a fully remote, UK-style salary £45k-£50k. In a high-growth B2B SaaS environment, you will own customer requests, diagnose issues, and work with Engineering to resolve complex problems. You'll help shape a scalable...SuggestedRemote job- ...builders on a mission to make design accessible to all. the company’s platform helps teams bring ideas to life... ...collaboration, join us! As a Technical Support Engineer on the Customer Support team, you... ...Support Engineering, or QA within a SaaS environment Strong...SuggestedWork at officeShift work
- SPEEDNET is seeking a senior DevOps Engineer in Poland to own production environments, with strong AWS expertise and Terraform for IaC. You will design, implement and maintain CI/CD pipelines across cloud infrastructure to ensure reliability and security. The candidate...Suggested
- Accela is seeking a hands-on SaaS technical support specialist in the United States to serve as the primary contact... ...steps and collaborating closely with engineering teams to resolve complex problems and improve the platform experience for public sector clients. #J-18...
- ...Automation (CXA) and is recognized as a leader in CCaaS. The Sr. Technical Support Specialist role sits at the intersection of deep technical... ...customer consulting. You will bridge customers with Engineering, Product and Professional Services, owning complex issues, developing...
- ...leader in critical event management and is seeking an entry-level technical support specialist to join our team. You will respond to customer... ..., and other channels, and help troubleshoot issues in our SaaS environments. Ideal candidates have 0-2 years of experience in...Remote job
- Moab is seeking a dedicated support team member to ensure customer satisfaction by managing... ...investigating bugs, collaborating with engineering, and maintaining an organized workflow.... ...effectively. Prior experience in B2B SaaS support or related industries is a significant...
- JLL Technologies is seeking an experienced Software Engineer to join a fast-moving SaaS platform. You will contribute to Corrigo platform modernization, building scalable features and leveraging AI-powered tools to accelerate software delivery. You will collaborate with...Remote job
$143k - $190k
...About Glean: Glean is the Work AI platform that helps everyone work smarter... ...platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and... ...Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture...Work experience placementRemote workHome officeFlexible hoursShift work2 days per week$45k - $75k
SaaS Support Analyst with AI & Automation - Grow Fast —... ...depending on experience and technical depth. The automation... ...GenAI prompt engineering and workflow automation... ...real estate SaaS platform helping agents, teams... ...finding opportunities to design, build, and deploy...Work at officeRemote work- ...SupportYourApp is a global Intelligent Support-as-a-Service leader,... ...deliver secure customer and technical support. We operate globally,... ...part of the world's leading SaaS, software, or hardware solutions... ...improvements to enhance the platform experience; Maintain high...Remote jobFor contractorsHome officeTrial periodFlexible hours
- ...a fully remote company with a 60+ distributed team, delivering real estate SaaS platforms for agents, teams, and brokerages across the U.S. and Canada. The role blends traditional SaaS support with GenAI, low-code, and automation work, offering opportunities to build internal...Remote job
- SulliHosting, Inc. is hiring a Technical Support Technician to provide first-line support for client-facing tech, including cPanel hosting,... ...strong communication skills, basic networking knowledge, and experience with SaaS products. #J-18808-Ljbffr SulliHosting, Inc.Remote job
$60k - $67k
...located in New York, is seeking a Customer Support Specialist. This role requires a... ...customer service excellence while providing technical support across various channels, including... ...of HTML, JavaScript, and experience in a SaaS environment will enhance your ability to...- ...management. Our BarTender platform enables businesses... ...all industries to design, manage, print,... ..., scalable SaaS traceability platform... ..., customer support professional with... ...eager to learn new technical skills to make a real... ...departments, including Engineering, IT, QA and Sales....Contract workFor contractorsSelf employmentLocal areaRemote workWorldwideShift work
- ...a global Intelligent Support-as-a-Service leader, partnering... ...secure customer and technical support. We operate... ...the world's leading SaaS, software, or hardware... ...databases Escalate to engineering, delivery, sales, or... ...customers understand the platform, its best practices,...Temporary workRemote workMonday to Friday
- CENTRL is a leading risk and compliance SaaS company hiring a Product Support Specialist to resolve client issues on the Enterprise platform. You will become a product expert,... ...support processes, collaborating with engineering, and contributing metrics and knowledge...Remote jobDay shift
€45k - €60k per year
...commercialization platform for retailers, brands... ...solutionsto plan, design, develop, source,... ...and advanced technical proficiency across... ..., mobile devices, SaaS applications, and... ...SaaS platforms. Support implementation and... ...automation. Apply engineering best practices, including...- ...cloudatus, we help customers drive technical solution design, development, deployment and support them alongside their cloud journey.... ...speak cloud fluently: IaaS, PaaS, SaaS… - you name it. We seek new talents to join our engineering teams to advance our international...Contract workWork at officeRemote workFlexible hours
$30 - $50 per hour
...understanding of secure SaaS architecture to help... ...customer adoption. Our platform is a multimedia... ...collaboration solution designed to help customer service... ...hands‑on development with technical recommendations. Our... ...product design or frontend engineering with a strong eye for...Temporary workImmediate startRemote workWorldwideFlexible hours- ...it's a calling: To build. To design. To code. To consult. To think... ...IBM Z WSC Advisory team that supports worldwide IBM Z and IBM... ...insights, to influence both technical and business stakeholders to... ...Administration, Computer Science, Engineering, or related field Written...Full timeContract workPart timeFixed term contractInternshipWorldwideShift work
IBM
New York, NY2 days ago $388k
...launching our ad-supported tier in 2022, the... ...started.The TeamThe Ads Platform Foundations team... ..., we provide the technical backbone that... ...vendor lock-in.Help design the policy model:... ...Partner on the decision engine architecture: low-... ...multi-tenant SaaS platforms.Experience...Hourly payFull timeImmediate startFlexible hoursNetflix
New York, NY4 days ago- ChatPlace — SaaS-платформа для блогеров, экспертов и предпринимателей, которые продвигают и продают свои продукты через контент. Здесь вы будете проводить ручное тестирование и писать автотесты на JS/TS с Playwright, сотрудничая с командой разработчиков и дизайна. Требуется...Remote job
- ..., and security leaders. About the Role We're looking for a Technical Support Engineer to join as Socket's dedicated support hire in APAC, based in... ...in technical support, support engineering, or TAM at a B2B SaaS company, Supported developer-facing products with API/...Remote workMonday to FridayFlexible hoursWeekend work
OpenKrill
New York, NY3 days ago $60k - $90k
...Technical Support EngineerAs a Technical Support Engineer, you will unblock customers when they face technical obstacles across... ...'s Accounting Transformation Platform and suite of integrations. Customers... ...OtherExperience working in a B2B SaaS environment, particularly in...Work at office3 days per weekFloQast
New York, NY2 days ago- ...Technical Support EngineerWe're building the first voice interface a billion... ...for a Technical Support Engineer who doesn't just close tickets... ...engineering/ops toolsBackground in Saas, developer tools, or... ...interested in this work. We're designing how humans interact with AI,...H1bWork at officeRemote workRelocationVisa sponsorshipFlexible hoursShift work
Wispr Flow
New York, NY1 day ago $110k
...Room Sign, and Any Sign, we support more than 15,000 customers... ...looking for an experienced Technical Support Engineer to be the front line of technical... ...device, firmware, and platform issues, and looping in... ...scratch Background in a B2B SaaS or hardware-plus-software company...Embrava
New York, NY1 day ago$60k - $70k
...ABOUT THE ROLE Accela's Technical Support Team is the primary... ...Technical Support Engineer role at Accela thrive... ...QUALIFICATIONS 1-3 years in SaaS technical support or... ...with Accela Civic Platform, Citizen Access, or... ...an industry leader in designing and delivering government...Full timeLocal areaRemote workFlexible hoursAccela, Inc.
New York, NY2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Engineer - SaaS Platform & Design. Be the first to apply!
Related searches
- service support engineer New York, NY
- software technical support engineer New York, NY
- IT developer New York, NY
- IT data engineer New York, NY
- junior support engineer New York, NY
- application support engineer New York, NY
- support engineer New York, NY
- associate support engineer New York, NY
- IT network engineer New York, NY
- technical support engineer New York, NY