Retail Assistant Store Manager, Maje, Sawgrass Mills Mall

Assistant Store Manager Location: Maje, Sawgrass Mills Mall SMCP is a global fashion house known for the Sandro and Maje brands, offering accessible luxury with a strong commitment to sustainability. The brand thrives on engagement, inclusivity, and corporate social responsibility, and is in an exciting phase of growth across 47+ countries. What You’ll Do: Client Experience & Service Exemplify exceptional client service by acting as the boutique's primary host. Ensure each client receives a personalized and memorable shopping experience. Use selling tools effectively to enhance client engagement and satisfaction. Sales & Performance Drive individual sales performance, contributing at least 20% to the store’s monthly sales plan. Mentor and motivate the team to achieve and exceed key performance indicators (KPIs). Observe and provide feedback to team members on client engagement, conversion rates, and styling techniques. Leadership & Development Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions. Foster a culture of trust, collaboration, and continuous improvement within the team. Act as Manager on Duty, utilizing strong problem‑solving skills to address and resolve client concerns. Visual Merchandising & Brand Standards Support visual merchandising initiatives, ensuring compliance with brand guidelines. Maintain a visually appealing boutique that reflects the brand's aesthetic and standards. Who You Are: 2+ years of prior supervisory experience in a client‑focused retail environment. Passionate about fashion, styling, and delivering exceptional service. Strong communicator with a natural ability to coach and develop talent. Problem‑solver with a track record of setting and achieving goals. Team‑oriented leader who fosters a positive and motivating workplace. Resourceful in building client relationships and attracting new talent. Flexible availability, including evenings, weekends, and holidays, is required. Aligned with SMCP’s core values and dedicated to growing within the brand. Benefits Competitive base hourly pay with individual commission and sales incentives. 50% shopping discount on all products. Seasonal wardrobe offering. Cell phone contribution. Comprehensive health, dental, life insurance, and disability coverage. Employer‑matched 401(​k) contribution. Paid time off (vacation, sick time, holidays). Paid parental leave. Pet benefits. Employee Assistance Program (EAP) for mental health support. MAVEN Family Planning resources. Retail Stylist Program for product knowledge and skill development. #J-18808-Ljbffr SMCP NORTH AMERICA (US, CANADA)