Administrative Assistant

Job Description

Job Description

We are looking for an Administrative Assistant to support a government community assistance program in Bellevue, Washington. This Contract position plays a key role in keeping daily operations organized, assisting program participants, and helping the team deliver responsive public service. The ideal candidate brings strong administrative experience, attention to detail, and a customer-focused approach when working with community members and internal stakeholders.

Responsibilities:

• Support the administration of the assistance program while adhering to established guidelines and procedures.
• Review applications and supporting documentation to determine eligibility based on program requirements.
• Respond to inquiries from program participants and community members via phone, email, and in person.
• Collaborate with internal teams and external partners to support outreach efforts and community engagement initiatives.
• Assist with the development, review, and distribution of outreach materials, including brochures, emails, and social media content.
• Coordinate outreach events and assist individuals with the application process.
• Prepare and deliver presentations for small groups of internal and external stakeholders.
• Maintain accurate program records through data entry and updates across multiple systems.
• Conduct research, benchmarking, and information gathering related to similar programs and best practices.
• Provide general administrative support as needed.

• 5+ years of experience in administrative support, office coordination, or a related function.
• Demonstrated ability to handle data entry tasks accurately and manage detailed records.
• Experience answering inbound calls and providing attentive customer service to a diverse audience.
• Strong organizational skills with the ability to balance multiple assignments and deadlines.
• Clear written and verbal communication skills for interacting with participants and stakeholders.
• Proficiency with standard office systems and administrative tools used for scheduling, documentation, and communication.
• Ability to work independently while contributing effectively to a team-oriented environment.