Administrative Assistant

Job Description Job Description Are you someone who thrives in a fast-paced, people-first environment and enjoys being at the center of it all? This is an exciting opportunity to join a growing, team-oriented organization where your impact is visible day one—and where strong performers have the opportunity to convert to a long-term role. We’re looking for a motivated, customer-focused professional who enjoys problem-solving, staying organized, and delivering a great experience on every interaction. If you’re tech-savvy, confident on the phone, and driven by goals, this role offers both stability and upward potential. What You’ll Do Serve as the first point of contact for customers via phone, email, and chat Coordinate scheduling, appointments, and service follow-ups Maintain accurate records, customer details, and service information in internal systems Keep operations running smoothly by managing calendars, communication, and logistics Track and meet performance metrics related to responsiveness, efficiency, and customer satisfaction Identify opportunities to recommend additional services that benefit the customer Support day-to-day office operations and team initiatives What We’re Looking For Experience in customer service, administrative, or support roles Strong multitasking and organizational skills Clear, professional communication—especially over the phone Comfort with technology, CRM systems, or scheduling platforms A self-starter mindset with a drive to meet goals and contribute to team success Ability to work both independently and collaboratively Why This Opportunity Stands Out Contract-to-hire path with long-term potential Performance-based incentives —your effort directly impacts your earnings High-growth environment where your contributions help shape the business Supportive, team-first culture that values accountability and positivity Hands-on experience in a dynamic, operations-driven role Additional Details Full-time, on-site in Tiffin, IA Benefits available upon permanent placement (including 401k match and PTO) If you’re looking for more than just a job—and want an opportunity to grow with a team that’s building something—this is a great place to start.