Senior Administrative Coordinator, Office of the President

Job Description

Job Description

Our mission-driven client is seeking an organized, proactive, and adaptable Senior Administrative Coordinator, Office of the President who can confidently manage multiple priorities and provide high-level support in a fast-paced environment.

Our client is dedicated to transforming the lives of children and families struggling with mental health and learning disorders by giving them the help they need. They have become the leading independent nonprofit in children's mental health by providing gold-standard evidence-based care, delivering educational resources to millions of families each year, training educators in underserved communities, and developing tomorrow's breakthrough treatments.

As the Senior Administrative Coordinator, Office of the President, you will report to the Director, Office of the President. You will provide high-level administrative and operational support, ensuring the efficient day-to-day functioning of the Office of the President. The Senior Administrative Coordinator manages administrative workflows, coordinates meetings and logistics, supports clinical operations processes, and helps maintain a seamless experience for both executive stakeholders and patient families. This role requires exceptional organization, discretion, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

This is a full-time, non-exempt position located in their Midtown Headquarters office with a work schedule of 11:00 AM - 7:00 PM, Monday through Friday, to support the operational needs of the Office of the President.

You Will:

• Provide comprehensive administrative support to the President and Director, Office of the President, including managing calendars and inboxes, prioritizing communications, and preparing meeting materials.

• Coordinate meeting logistics, including catering arrangements and room preparation; prepare daily coffee and lunch for the President; and ensure meetings start and transition on time.

• Manage travel arrangements, including itineraries, logistics, and related documentation.

• Process invoices, reimbursements, and expense submissions in a timely and accurate manner.

• Maintain daily operational flow of the Office of the President, including end-of-day office close-down procedures and preparation for the following business day.

• Provide high-quality patient experience for families receiving care at Child Mind Institute.

• Check in patient appointments and process daily billing through the electronic medical record (EMR) system.

• Follow HIPAA guidelines and maintain accurate and updated patient records.

• Manage prescription requests, prior authorizations and appeals for medication requests.

• Perform additional job-related duties as assigned.

You Have:

• Bachelor’s degree in a related field.

• 2 years of experience in office management or operations coordinator role.

• Skilled in using database management systems, including workspace management, generating reports and maintaining dashboards.

• Strong proficiency in office software and tools, including Microsoft Office Suite and collaboration platforms.

Special Considerations:

The anticipated salary range for this position is $65,000 - $80,000 USD annually.

Our client's competitive compensation and benefits include medical insurance, 401(k), paid parental leave, dependent care, flexible work schedules, discounted tickets and entertainment perks programs.

The salary range for the position is posted. Factors such as candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations affect the salary offered within this range. In addition, this salary may be subject to a geographic adjustment (according to a specific city and state and depending on the role), if an authorization is granted to work outside of the location listed in this posting.

Our client is an equal opportunity employer and does not discriminate in employment based on race, religion (including religious dress and grooming practices), color, sex/gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sex stereotype, gender identity/gender expression/transgender (including whether or not you are transitioning or have transitioned) and sexual orientation; national origin (including language use restrictions and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law [Vehicle Code section 12801.9]); ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age (40 and over), sexual orientation, military or veteran status, or any other basis protected by federal, state or local law or ordinance or regulation.