Dietary Services Manager - Full-Time Day/Evening

Dietary Services Manager Full Skilled Nursing Facility Trust, engagement, competence, respect and passion – these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary/Objective: Responsible for the overall management of the Dietary Services department. Follows the resident care plan for nutritional meals according to the physician orders. Supervises the dietary personnel ensuring Federal/State regulatory compliance and adherence to center policies and procedures. Essential Functions Recruits, interviews, hires, trains, coaches, evaluates, disciplines and, when necessary, terminates department employees Maintains working knowledge of budgeting and works within its confines Monitors labor management/control including staff schedules Understands nutritional requirements for the resident population and menu options and availability Interacts with customers to ensure their satisfaction Reviews and assures menus are served as written (regular and therapeutic) and substitutions per policy with Registered Dietitian (RD) approval Assures that foods are prepared according to production schedules, menus, and standardized recipes Coordinates with RD to complete nutritional assessments on residents within required timeframes Attends Care Plan meetings per policy (as needed) Monitors weight gains/losses and communicates/coordinates any concerns with RD/Clinical team Audits meal services to assure compliance with systems, policies and procedures, including, not limited to: Mealtimes are posted and monitored for compliance Planned menus, diets, and portion control are followed Dining experience of residents is positive and hospitable Staff are trained regularly on proper dining room service Receiving/storage meets Center and regulatory standards Completes other audits as directed Provides in‑services to staff as indicated (Cook meetings and all staff as needed) Ensures proper storage and handling of food in center Maintains temperature logs, cleanliness, personal hygiene practices, and food safety per policy and CMS/state regulation Completes training with all dietary staff upon hire and annually, including: Protects food in all phases of preparation, holding, service, cooking, and transportation using HACCP Guidelines Complies with laws and regulations applicable to position and acts in accordance with Center’s Compliance Program Attends and participates in in‑service training, QAPI committees and other meetings as scheduled and directed Safety: Knows and follows center rules Follows center dress and hygiene policies Demonstrates proper use of equipment and reports equipment needs or repairs Follows center smoking policies Reports and documents any incidents or accidents of residents, staff, or visitors to the appropriate personnel Reports all hazardous conditions/equipment to Supervisor Performs duties, which may include transportation of residents, as assigned in Center Disaster Plan Disaster plan for dietary department: maintains menu, water, disposables, stock, protective equipment, necessary equipment and coordination with department head team Uses required protective equipment and follows infection control standards, policies and procedures Resident Rights: knows Resident Rights, helps residents/patients exercise and/or protect their rights; reports complaints to management; maintains confidentiality of resident/patient information HIPAA: follows Center’s policies and procedures implementing HIPAA requirements; uses and/or discloses only minimum amount of Protected Health Information necessary; reports suspected violations to Center Privacy Designee Required Education and Experience High School diploma (or equivalent) High volume food preparation experience Computer proficiency with Microsoft products Meets CMS/State regulation for education and experience required for this position at all times (refer to §483.60(a)(2) for requirements) Preferred Education and Experience Experience in a fast‑paced environment Associate’s degree in a related field Experience in industrial food production preferred Post‑acute care or health care experience preferred Skills, Knowledge and Abilities Ability to read, write, speak, and understand English. Ability to withstand sudden temperature changes from heat of the kitchen to the cold of the freezers. Ability to identify chemicals, and properly use and dilute them. Able to relate positively, effectively, and appropriately with residents/patients, families, community members, volunteers and other center staff. Possess special interest in, and a positive attitude about, working with long‑term care residents/patients and the elderly. Meets all health requirements, as imposed by law. Ability to taste and smell food to determine quality and palatability. Ability to handle and manipulate equipment in supervising, demonstrating, and assisting in food preparation and serving. Demonstrates basic computer knowledge and ability with an aptitude to learn company applications. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you. #J-18808-Ljbffr