Solutions Engineer

Basis Solutions Engineer

Over the last two decades, we've seen several waves of software deployment models, from on-prem to SaaS to bespoke platforms. With each wave came new deployment roles: implementation managers, solution engineers, and forward-deployed engineers. Now, we believe a new phase is emerging: one defined not by implementing software, but by deploying intelligence. As a Solutions Engineer on our Deployed Intelligence team, you'll be the technical backbone of our customer deployments. Working closely with DI Strategists who lead enterprise customer engagements, you'll ensure seamless technical integration of Basis into our customers' workflows. You'll own the critical connections that power our platform while serving as the bridge between customer needs and our engineering team. Location: NYC, Flatiron office. In-person team.

Ideally, you will have the following experience:

• 4+ years in technical implementation, solutions engineering, or similar customer-facing technical roles
• Strong SQL proficiency for data analysis and troubleshooting
• Experience with API integrations, particularly in financial services or enterprise SaaS
• Track record of managing multiple technical deployments simultaneously
• Comfort leading technical troubleshooting calls with customers and internal IT teams
• Experience with enterprise data integrations and connectivity solutions is a plus

Benefits at Basis

We offer a competitive and thoughtful benefits package designed to support your physical, mental, and financial well-being:

• Premium Medical, Dental, and Vision coverage; Life Insurance; and 6 coaching & 6 therapy sessions through Spring Health.
• Unlimited PTO + 12 paid company holidays.
• Daily meal stipends, a fully stocked kitchen, and $300 toward your custom desk setup.
• Pre-tax commuter benefits and 401(k) retirement plan
• Monthly office activities and frequent optional team happy hours.
• Parental leave