Office Administrator

$20 per hour

McCorquodale Transfer, LLC

Job Description

Job Title: Office Administrator - Sales Support
Location: Birmingham, AL (In-Office)
Schedule: Part-Time, M-F Mornings (approx. 7:30 AM start, few hours/day)
Pay: $20/hour

About the Role

McCorquodale Transfer is seeking a part-time Office Administrator to support our Sales Manager and sales team with day-to-day administrative and customer service tasks. This role is essential to keeping our office running smoothly and ensuring a great experience for our customers from the first phone call through move day. This job would most likely be seasonal, but with a possibility to transition to permanent.

Responsibilities

Answer incoming phone calls promptly and professionally
Create and prepare customer quotes
Complete moving and logistics paperwork accurately
Enter and update customer information in company systems
Create and manage calendar invites and scheduling
Relay messages and information between customers, sales, and operations
Handle difficult customer situations and resolve complaints with professionalism
Visit the Birmingham warehouse (located in the same building as the Sales team) as needed to communicate with the Operations team
Support the Sales Manager with day-to-day administrative needs

Qualifications

Excellent phone presence, confident and comfortable answering calls
Clear, legible handwriting
Strong attention to detail and accuracy
Polite, professional demeanor with customers and coworkers
Ability to handle customer complaints calmly and effectively
Comfortable communicating with warehouse/operations staff in person
Open to feedback and coachable
Reliable and punctual, able to work in-office daily in the morning

Schedule & Location

This is a part-time, in-office position based in Birmingham, AL. Candidates should expect to work a few hours each morning (M-F), typically starting around 7:30 AM (time could vary).

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Vacancy posted 3 days ago

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