Administrative Assistant Associate - Administrative Assistant Sr

Administrative Assistant Associate

Responsible for performing administrative support duties within the assigned area. Responsibilities are specific to the organizational unit (i.e. region, district, department, plant, etc.)

This posting represents multiple positions that offer a range of opportunities for advancement. The minimum qualifications outlined below apply to the Administrative Assistant Associate, with increased requirements for the Administrative Assistant and Administrative Assistant Sr levels.

Essential Job Functions & Tasks:

• Major responsibilities: under immediate supervision, perform basic administrative duties, following well-defined, standard procedures; prepare documents, reports, and spreadsheets, etc. as needed to support the business unit. Maintain files and calendars as needed. Utilize Microsoft Outlook, Excel, Word, and Powerpoint as well as other department software/systems as needed.
• Communication and interpersonal skills: listens to and understands written and verbal instruction, communicates effectively with co-workers and other employees and customers. Work effectively and productively with others. actively helps others with assignments as necessary to maintain department productivity.
• Customer focus: answer customer questions; refer questions to others as needed; actively learns the function of the department to assist customers more effectively; exhibits concern and sensitivity to others.
• Problem solving and initiative: applies basic education and training in job responsibilities and assignments; asks questions when unsure of how to handle an assignment and demonstrates ability and initiative to handle assignments beyond the routine.

Education requirements are listed below:

High school diploma or GED

Work Experience requirement listed below:

One year of administrative work experience.

Other Must Haves:

• Demonstrated computer proficiency including the use of Microsoft Office Products.
• Must possess the ability to organize data and processes and communicate effectively, both orally and in writing.
• Displays good analytical and problem-solving skills.

Base Salary from $18.87/hr-$23.58/hr. In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

At AEP, we're more than just an energy company — we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Grade: SP20-002

Compensation Range: $18.87 - $32.49

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law.