Beauty Advisor Job Description Template
Our company is looking for a Beauty Advisor to join our team.
Responsibilities:
- Complete the in depth training program, covering all products, within 3 weeks;
- Identify Customers skincare needs and finding the best solution for them;
- Store upkeep and cleaning;
- Assist with Quality Control, including monitoring product freshness, cleanliness, and appearance;
- Provide excellent, knowledgeable, and friendly service to all customers and staff;
- Demonstrating proper use of makeup and skin care products;
- Cross-selling beauty products, when appropriate (e.g. serums, body lotions and hair care products;
- Greeting customers upon their arrival;
- Help clients find products they’re looking for in our store;
- Inform customers on prices and special offers;
- Replenish stock as needed;
- Explain to customers how to use products they’re interested in buying;
- Identify customer needs and recommend cosmetics and skin care products based on their preferences;
- Advise customers on how to take care of their skin;
- Ensure proper presentation of products on shelves.
Requirements:
- Ability to take direction and Detail oriented;
- Enjoy talking to new people / approaching and engaging with customers;
- Great communication and listening skills;
- Customer service experience in retail stores is a plus;
- Empower guests by teaching them about product benefits and how to use REIMAGE products;
- Communicate merchandise needs to the Event Coordinator or On-site Lead;
- Ensure the use of the highest hygiene standards at all times;
- Operate POS system and keep all customer information confidential;
- Assist guests in product selections by demonstrating expertise on beauty trends and product knowledge;
- Provide make-up applications, skin care assessments, and product demonstrations;
- Maintain compliance with state board regulations;
- Provide on-site assistance with work area set-up and take-down;
- Participate in required on-site trainings, digital learning modules, and the execution of events and promotions;
- Extensive knowledge of makeup, hair care and skin care products;
- Ability to remain calm and pleasant during peak hours.