Convention service managers coordinate the activities of various departments, to accommodate meetings, conventions, and special events. They meet with representatives of groups to plan the number of conference rooms to be reserved, design the configuration of the meeting space, and determine what other services the groups will need, such as catering or audiovisual requirements. During a meeting or event, they resolve unexpected problems and ensure that hotel operations meet a group’s expectations.
Convention Services Manager Job Description Template
Our company is looking for a Convention Services Manager to join our team.
Responsibilities:
- Work indoors 80%; outdoors 20%;
- Lift and carry racks or stacks of dishes, glassware and other utensils, weighing up to 30 lbs., up to 50 times per shift;
- Walks and stands during entire shift;
- Lift and empty trashcans weighing up to 150 lbs., with assistance, up to two times per shift;
- Hazards include, but are not limited to, cuts from broken glass and metal cans, burns, slipping and tripping;
- Work in a hot, damp environment;
- Frequent bending, stooping, reaching, pushing and lifting;
- Frequent washing of hands.
Requirements:
- Ability to satisfy the legal requirements for employment within the jurisdiction;
- Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters;
- Work indoors 80%; outdoors 20%;
- Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient;
- Ability to lead and train others;
- Lift and empty trashcans weighing up to 150 lbs., with assistance, up to two times per shift;
- Ability to understand and provide friendly guest service;
- Consistent professional attitude and behavior with effective listening and communication skills;
- Ability to follow an appropriate course of action based on policies and procedures;
- Ability to communicate fluently in local language;
- Hazards include, but are not limited to, cuts from broken glass and metal cans, burns, slipping and tripping;
- Frequent bending, stooping, reaching, pushing, and lifting;
- Frequent washing of hands;
- Attention to details with good organizational and efficient time management skills;
- Works in a hot, damp environment.