Management Coordinator Job Description Template
Our company is looking for a Management Coordinator to join our team.
Responsibilities:
- Assist the engagement team in analyzing engagement data to identify incorrect coding, excessive time and expense items;
- Providing excellent customer service, including the ability to handle escalated callers;
- Act as a liaison with offshore team and Finance and Risk Management for engagement setup;
- Managing authorizations/notifications and other service requests received via incoming high volume phone calls, faxes and portal submission;
- Determining authorization or notification requirements;
- Preparing authorization cases for Medical Directors, UM Nurses and Case Managers;
- Facilitate corrections and adjustments to billing and collections for assigned engagement teams;
- Handling expedited authorizations, authorization updates and status checks;
- Deliver technical support and guidance for the firm’s engagement accounting and risk management systems.
Requirements:
- Ability to be proactive in day-to-day interactions, formulate solutions to problems and work in a fast paced environment;
- Minimum of two years of experience working in Project Accounting, Finance or billing preferably within a professional services environment;
- Associate’s degree in Accounting, Finance, or business related field from an accredited college/university;
- Master’s degree from an accredited college or university in social work, counseling, or related human services field;
- Previous experience in Utilization Management strongly preferred;
- 1 year direct psychiatric/clinical experience required;
- Current license from the State of North Carolina (LCSW, LCMHC, or LMFT) required;
- Strong time management and organizational skills, detail oriented with the ability to work on multiple concurrent assignments;
- Some travel may be required.