Business Process Manager Job Description Template
Our company is looking for a Business Process Manager to join our team.
Responsibilities:
- Assist in defining Accelerate business process architecture determining when maps, policies, and procedures need to be produced;
- Interact and positively influence key Divisional and corporate staff in this transition;
- Facilitate process governance methods with Workstream Leaders, BPOs (Business Process Owners) and GPGOs (Global Process Governance Owners);
- Train others on BPM techniques and tools;
- Assist in the development and documentation of the strategy for the process improvement journey;
- Ensure processes are correctly linked together through E2E scenarios;
- Work with the Accelerate program and Stryker leaders to more broadly influence Stryker to a more mature process-oriented culture;
- Support ‘global first’ documentation approach including guidance and oversight on when local process variations will be approved;
- Support the success of Accelerate by executing the program’s global process management activities;
- Execute training on the process management strategy and associated capabilities;
- Assist in defining and updating the approach, tools and organizational structure to achieve the enterprise’s process improvement outcomes;
- Partner with IT on tool development and enhancement;
- Generate solutions to harvest labor productivity opportunities;
- Partner with functional departments on program agendas to drive mutual outcomes;
- Develop and improve on training material and processes, including but not limited to, how-to guides, train the trainer programs, and online training.
Requirements:
- Undergraduate degree required;
- 8+ years of industry experience across multiple process areas, including experience in managing business process mapping or equivalent;
- Cross Group Collaboration;
- Front line operational experience: experience scheduling, training, and supervising hourly associates is a plus;
- Excellent interpersonal, business communication and writing skills;
- Demonstrated ability to develop detailed process plans using BPM tools and methods;
- Bachelor’s degree from an accredited college/university;
- Must be able to generate and explain detailed proposals, guidelines and procedures;
- Excellent analytical skills;
- Understanding of quality system;
- Ability to lead user/stakeholder interviews and working sessions;
- Intercompany Accounting;
- Customer-focused with high-quality standards;
- Strong analytical skill set, with demonstrated ability to quickly and analytically identify issues and their root causes;
- Flexibility in approach and demeanor to handle changing client dynamics.