Associate Account Manager Job Description Template
Our company is looking for a Associate Account Manager to join our team.
Responsibilities:
- Identifying trends or patterns and communicating those to the appropriate technical or product resource;
- Assists account management staff with multi client facing communications and issues;
- Handle both strategic high level management and transactional sales activity including creating project customer bids;
- Develop strong relationships with customers, connecting with key business stakeholders to activate and scale existing customers;
- Collaborate with Sales team to achieve quarterly goals while keeping clients satisfied and engaged with our products and services;
- Establish and maintain strong relationships and contacts in assigned accounts;
- Review and analyze financial information and prepare financial reports and accounting statements for senior management;
- Provide the highest levels of support and service to accounts;
- Work with the external auditors to complete the year‐end audit;
- Overseeing the incident cycle and making updates or providing additional information as needed;
- Assist in the development and implementation of new policies and procedures;
- Exceed quota expectations as established by management;
- Prepare monthly and quarterly account reconciliations to ensure accurate reporting and ledger maintenance;
- Create ad‐hoc reporting and work on special projects as required;
- Mentor less experienced accounting staff.
Requirements:
- Proven ability to collaborate and build strong relationships with customers especially at the Executive level;
- Proven ability to engage across corporate functions (Sales, Marketing, Customer Support, Professional Services, and Product Management);
- Strong aptitude sense for technology, with the ability to use, demonstrate, and speak about new technologies;
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level;
- Experience delivering client-focused solutions;
- Proven goal-oriented self-starter with strong entrepreneurial drive;
- Excellent verbal, written, and interpersonal communication skills;
- 4 year degree;
- Must live in the geographical location of the position or be willing to relocate;
- Medical device sales experience preferred but not required;
- 3+ years of professional sales experience with formal sales training;
- 4+ years of Account Management experience directly tied to generating revenue;
- Demonstrated performance record with clear documentation of success;
- Ability to travel to Southern California for a 3-week training class;
- 3-5 years of Account Management experience directly tied to generating revenue.