Business Operations Associate

Business Operations Associate Job Description Template

Our company is looking for a Business Operations Associate to join our team.


  • Build and manage a pipeline of institutional investors for Pantera’s fund offerings;
  • Research potential speaking engagements and help coordinate logistics and materials for the CEO;
  • Perform data analyses for the executive team and deliver recommendations on key strategic questions;
  • Correspond with existing and/or potential investors;
  • Assist in the creation and maintenance of the firm’s investor presentations for client meetings, conferences, and webinars;
  • Update the client database in Salesforce;
  • Actively identify and drive initiatives that will help Pantera scale its internal operations;
  • Be the operations lead in managing and delivering client projects; supervise surrounding bus ops activities and assist when needed;
  • Analyze trends and pull insights from datasets and weekly meeting reports;
  • Implement and oversee effective reporting and productivity goals for company teams, ensuring metrics are useful, visible, and streamlined;
  • Actively look for ways to improve upon and optimize existing procedures, systems, and processes;
  • Act as a generalist in getting anything and everything done to help the company grow;
  • Assist the Executive Team in executing operational and strategic initiatives; help set short-term and long-term goals to drive company growth;
  • Help management achieve their functional goals and targets by providing key insights and performance indicators;
  • Optimize processes through CRM.


  • 1-3 years in consulting, private equity, investment banking or comparable role at a high growth tech company;
  • Bonus: Experience with programming languages (e.g. Python, SQL) and experience with marketing CRMs (e.g. HubSpot, Salesforce);
  • Must be a self-starter who has proven ability to cultivate relationships and help improve overall client relationship process/structure;
  • Exceptional interpersonal, verbal, and written communication skills;
  • Strong academic background at a highly ranked school;
  • Knowledgeable and passionate about blockchain/cryptocurrency technologies;
  • Willingness to travel 1-2 times per month, according to the needs of the business;
  • You have a Bachelor’s degree in a quantitative discipline from a well-known 4-year university; minimum 3.5 GPA;
  • Rigorous attention to detail;
  • Adaptability and flexibility to work in new situations, pick up new skills, and do what it takes to get the job done;
  • BA/BS required;
  • Proficiency in spreadsheets, analysis and financial modeling;
  • Strong communication skills, both written and verbal;
  • You are energetic, resourceful, and driven, and have the ownership to thrive in an unstructured environment;
  • You have 3-5 years of work experience at a top consulting or banking organization.