Delivery Manager Job Description Template
Our company is looking for a Delivery Manager to join our team.
Responsibilities:
- Manage and support delivery of advisory services to clients, primarily with services related to project, program or portfolio management;
- Develop, define, and deliver advisory methodologies for project, program or portfolio management services;
- Lead and support business development activities, including identification, proposal development, and other pursuit activities;
- Manage small to medium sized team delivering large business transformation projects;
- Manage engagements according to KPMG’s financial/cost management policies;
- Manage and mentor junior advisory staff; adhere to professional practice requirements;
- Serve as a strong advocate for your clients( VOC/CX) to ensure FocusVision maintains high customer satisfaction;
- Partner with Sales to meet or exceed client revenue goals;
- Demonstrate best practices in market research across a variety of use cases and industry verticals;
- Partner with Operations colleagues to identify ways to improve and streamline our service;
- Partner with your client to help them understand how upcoming FocusVision product releases and service improvements can benefit their organization;
- Manage a portfolio of accounts and coordinate operational resource plans with team managers;
- Maintain a strong working knowledge of all FocusVision products and services, engaging subject matter experts as needed;
- Drive progress toward business solutions that result in a win/win outcome for all parties involved;
- Perform regular health check meetings, business reviews, and internal reports for assigned accounts.
Requirements:
- Experience with business development, solution development, project/program management, and project delivery;
- Strong understanding of the software development life cycle;
- Travel may be up to 80-100%
- 8+ years’ experience in the market research industry with a strong working knowledge of quantitative and qualitative research technologies;
- Consistently demonstrates a strong work ethic, a commitment to results, and a positive attitude;
- Working knowledge of typical financial flows and architecture;
- Agile development methodology;
- Working knowledge of the capital markets, trading and risk management;
- Willingness and ability to get hands-on as needed; testing software, writing and confirming requirements with client, writing test plans;
- People management;
- Benefits Included;
- Entry Level Customer Service;
- 21+ years old;
- Can lift 75+ lbs;
- Must pass background check.