Director, Client Engagement Job Description Template
Our company is looking for a Director, Client Engagement to join our team.
Responsibilities:
- Mining new business opportunities (40%);
- Leads and manages team on a given book of business. Builds and maintain senior level client relationships;
- Responsible for development of long-term account success and growth;
- Provides team with direction and input to ensure business and project goals are met (60%).
Requirements:
- Has excellent organizational skills;
- Is able to concurrently lead and grow multiple clients;
- Is very comfortable working in an integrated agency environment;
- A familiarity with ecommerce and online advertising is necessary;
- Understands paid search campaigns, major online media campaigns and emerging media;
- Has excellent presentation skills and presentation development skills;
- Financial responsibilities include review and sign-off of monthly billing and forecasting, client management or escalation of billing as needed;
- CRM/Direct experience is beneficial.