Director of Residential Services Job Description Template
Our company is looking for a Director of Residential Services to join our team.
Responsibilities:
- Oversee the general program operations, including the development and implementation of policies and procedures, staffing structure, etc;
- Supports staff in working directly with clients, including providing programmatic supervision;
- Oversees annual budget and monitors contract spending throughout the year and collaborates with staff to determine best use of client resources;
- Identifies opportunities to improve employees’ skill base and setting standards for coaching and appraising employee performance;
- Develops and ensures unit schedules are posted and implemented;
- Meet with supervisee’s for individual supervision at least once a month and document these meetings as required;
- Ensure all required documentation is completed in an accurate, thorough and timely manner;
- Participates in the Administration on call rotation;
- Always provide positive reinforcement and utilize tools from the TF-CBT training to help the resident regain control of their behavior;
- Maintains current and complete personnel file including updated training;
- Addresses complaints and resolves problems in a timely manner;
- Oversees coverage for visitors and visitation;
- Ensures resident rights are protected and enforced at all times;
- Coordinates with other disciplines to ensure continuity of treatment;
- Reviews documentation from previous shift(s) before the beginning of his / her shift.
Requirements:
- Masters of Social Work required;
- Minimum of four years of professional supervisory experience and/or managerial experience in human services;
- Proficient in using Microsoft office, etc;
- Strong organizational and communication skills;
- Minimum of two years working with people who are experiencing homelessness or similar population.