Executive Account Manager Job Description Template
Our company is looking for a Executive Account Manager to join our team.
Responsibilities:
- Actively assess, clarify, and validate customer needs;
- Maintain high customer satisfaction ratings;
- Prospect and close new customers;
- Managing day-to-day activities on the account with internal team and clients;
- Coordinating and implementing review, customer, speaker and social media programs;
- Partners with AIM teams to promote client satisfaction, retention and drive enhanced value to the client via AIM solutions;
- Meets assigned expectations for profitability;
- Drafting media pitches, customer stories and press releases;
- Work multiple projects at a time while paying strict attention to detail;
- Work closely with assigned Regional personnel assisting with sales blitzes, sales calls and all related sales activity;
- Monitors, manages, and communicates AIM’s overall value and proposition;
- Drives client management and planning, including understanding program value, vision, and measures of success;
- Complete required training and development objectives within the assigned time frame;
- Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts;
- One-on-one correspondence with media.
Requirements:
- Ability to adjust approach to effectively interact with partners at all organizational levels;
- Previous experience in MarTech/AdTech;
- Ability to effectively handle challenging situations with poise, tact, and patience while demonstrating a sense of urgency;
- Experience in leading strategic business relationships with clients; strong consultative sales and negotiation skills;
- Proven experience within high-end technology industries;
- Knowledge of digital strategies and technology;
- Strong organizational skills;
- Experience and proficiency with online social media platforms such as Facebook and Twitter, etc;
- 3-5 years of Public Relations experience;
- Good negotiation skills and a keen ability to close contracts with targeted accounts;
- Preferred knowledge and contacts within the Computer Aided Design (CAD) or mobile industries;
- Excellent writing, editing and communication skills;
- Strong listening skills, strategic leadership, partnership and ability to indirectly lead teams;
- Minimum five years of account sales experience in a business-to-business sales environment;
- Diverse computer skills.