Internal Communications Manager Job Description

The Internal Communications Manager utilize bulletins, email, teleconferences, or newsletters to ensure effective communication. Manages and coordinates company publications of organizational policies and procedures. Being an Internal Communications Manager typically reports to a head of a unit/department. May require a bachelor’s degree. The Internal Communications Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Internal Communications Manager typically requires 3+ years of managerial experience.

View Internal Communications Manager jobs

Internal Communications Manager Job Description Template

Our company is looking for a Internal Communications Manager to join our team.

Responsibilities:

  • Support internal marketing and planning on upcoming important internal events and trainings;
  • Build and own a communications program that consistently encourages, informs and engages Niantic employees;
  • Lead communications moments, including company meetings and internal announcements;
  • Provide strategic input to communication department’s annual plan as well as for doctor communications component of individual marketing projects;
  • Build and own an internal communications plan to enable effective and highly engaging communication programs;
  • Develop and execute executive communications plan for Chief Clinical Officer;
  • Work closely with HR to consistently audit and evaluate the efficiency of internal communications processes and tools;
  • Draft materials for the executive team, including emails, presentations, and speeches;
  • Business partner and influence senior stakeholders on internal communication best practices;
  • Work closely with Customer Success and Marketing to promote alignment on customer experience stories internally;
  • Identify specific ways to enhance existing Internal Communications and Engagement tools; constantly exploring and testing new ideas;
  • Demonstrate a clear understanding of the business structure of Aspen Dental Management, Inc. as well as target audiences and business objectives;
  • Liaise with communications, social media & recruitment teams to produce and distribute content via Life at Aspen Dental social media channels;
  • Maintain company-wide communications schedule;
  • Create content for newsletters, internal websites, videos, and email communications that drive energy and motivate employees.

Requirements:

  • History of success managing “performance-based” communications programs (being able to link communications programs to business results;
  • Demonstrated experience in internal communications;
  • Strong writing skills, with the ability to create engaging content that aligns with our brand;
  • You’re comfortable using business productivity and collaboration tools to drive employee comms;
  • 4+ years an internal communications role with direct responsibility for content;
  • You’re a strong writer and verbal communicator. In fact, you consider this one of your top skills;
  • Experience measuring the success/ROI of employee communications programs;
  • Proven ability to create and implement comprehensive communications programs that support a corporate strategy and drive employee engagement;
  • Experience working across different functions and teams to get to a common solution or deliverable;
  • Strong experience in communications;
  • Experience in MarTech and/or SaaS industry strongly preferred;
  • SharePoint Administration;
  • Interpersonal skills;
  • You have 5+ years of communications experience;
  • You are a natural self-starter and expert collaborator who is excited to lead an important function for the company.