Practice Administrator Job Description Template
Our company is looking for a Practice Administrator to join our team.
Responsibilities:
- Identifies, proposes, develops and implements new processes to improve operational efficient, staff communication;
- Prepares ‘talking point’, PowerPoint presentations and brochures for and with the medical directors to deliver to PCP’s and their office staff;
- Develops and implements innovations with director to achieve exceptional patient satisfaction outcome;
- Creates policies and systems to generate information to populate hospitalist dashboards and balanced reports;
- Maintain the back-office infrastructure for DMG (including electronic health record, fax line, and visit scheduling systems);
- Ability to present oneself and ones ideas with clarity, confidence and poise;
- Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation;
- Effectively implements change, champions new initiatives, and supports corporate decisions;
- Possess excellent interpersonal and human relation skills;
- Conflict Resolution skills – ability to resolve both internal and external issues;
- Analytical/problem solving skills – identifies and resolves problems in a timely manner and gathers and analyzes information skillfully;
- Oral/written communication skills – speaks and writes clearly in positive or negative situations;
- As needed, assist clinical leadership in planning and training as we scale to other markets;
- Reach out to PCPs’ offices and other healthcare providers to help coordinate care as needed before and after we’ve seen a patient;
- Reach out to PCPs’ offices and other healthcare providers to help coordinate care as needed before and after we’ve seen a patient.
Requirements:
- Articulate communicator;
- Relentless attention to detail in managing follow ups for our patients;
- A knack for seeing process opportunities, fixing them, and getting folks on board;
- 4+ years of management experience, preferably in a health care setting;
- Experience in a leadership position in healthcare in a physician network managing multiple physician practices;
- 1+ years of experience administrative or medical group support role;
- Experience in budgetary process and administrative accounting required;
- Bachelor’s degree in related area strongly preferred;
- Proven track record in growing physician practice revenues and volumes;
- Extra interest in bilingual Spanish speakers or experience engaging across various cultures;
- Extensive understanding of physician practice operations;
- Computer literacy essential. Knowledge of Quickbooks, Microsoft Word, PowerPoint, Excel, EMR systems (preferably Nextech) essential;
- B.S./B.A. preferred or 5 years experience in clinic management;
- At least 1 year of experience with electronic health/medical record systems preferred (preferably Nextech);
- Ability to work in a startup, fast paced environment.