Sales Supervisor supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail. Recommends changes to current sales techniques or procedures based on team performance and new selling techniques. Being a Sales Supervisor may require a bachelor’s degree in business. Typically reports to a manager. The Sales Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Sales Supervisor typically requires 3-5 years experience in the related area as an individual contributor.
Sales Supervisor Job Description Template
Our company is looking for a Sales Supervisor to join our team.
Responsibilities:
- Ensure that all product within the department is merchandised and recovered per the visual merchandise standards;
- Accurately and efficiently operate the register;
- Maintain the cleanliness of the overall store;
- Assist with receiving the truck and pricing items;
- Complete price changes within the department per company guidelines;
- Assist with training new Associates;
- Communicate customer needs to Team Leaders when necessary;
- Complete any additional responsibilities and/or duties as assigned;
- Greet and acknowledge every customer as they enter and exit the store and as they approach the department and front end.
Requirements:
- Outstanding interpersonal and listening skills;
- Must have a positive attitude and the ability to interact well with customers and Associates;
- Ability to bend and twist frequently;
- Ability to stand for extended periods;
- Ability to work in a constant state of alertness and safe manner;
- Ability to read, write and speak English;
- Ability to see, hear, and speak regularly;
- Accuracy/attention to detail;
- Minimum of six months’ retail experience in a mid-size to large retail service-oriented business;
- Ability to grip, reach, and pinch with arms and hands frequently;
- Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines;
- Ability to work evenings, weekends, and holidays on a regular basis;
- Ability to lift and carry up to 50 pounds;
- Ability to push and pull up to 35 pounds;
- Ability to squat, kneel, balance, and climb ladders occasionally.