Team Leader Job Description

Team Leader Job Description Template

Our company is looking for a Team Leader to join our team.

Responsibilities:

• Assist Team Members on appropriate application of policies and procedures;
• Complete all documentation associated with any of the above job duties;
• Takes and clarifies orders, assists guests with menu selection as appropriate;
• Work with other teams and team leads closely to make sure Propeller succeeds;
• Design work cell Layout;
• Oversee day-to-day operations;
• Ensure team compliance to safety and environmental rules and regulations;
• Conduct 1on1 meetings with each direct report to discuss performance, SLA’s and training requirements;
• Attend department meetings and plant-wide huddles;
• Setup and operate equipment assigned to the team;
• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations;
• Obtain and execute to the production schedule;
• Listen to team members’ feedback and resolve any issues or conflicts;
• Ensure team compliance to QS9000/TS16949 guidelines;
• Other duties as assigned.

Requirements:

• Detail oriented with the ability to manage multiple tasks simultaneously;
• Ability to lead, motivate and promote a team environment;
• Process orientation – find ways to improve existing organizations;
• Follow-up and documentation skills a must;
• Excellent people skills and organizational skills;
• Production Background;
• Strong mechanical skills;
• Able to communicate technical matters clearly and concisely to non-technical people;
• Able to bend, kneel, squat, stand, and lift heavy objects as needed;
• 3+ years of experience in ecommerce, IT, marketing or similar tech industry experience;
• Ensure all employees have the appropriate tools, resources, supplies and training to complete their job duties successfully;
• Complete Ticket Audits, review and share survey data and perform other quality measurements as assigned;
• Drug Test;
• HS Diploma or GED;
• Conduct 1on1 meetings with each direct report to discuss performance, SLA’s and training requirements.