Concierge – Part Time Job Description Template
Our company is looking for a Concierge – Part Time to join our team.
Responsibilities:
- Plan/attend Resident events;
- Follow up with residents;
- Manage the front desk and office area;
- Accept and disburse Resident packages;
- Promote positive and proactive resident relations by working to make the living experience the highest quality;
- Greet guests at the front desk and make suggestions for dining, entertainment and other engagements as appropriate;
- Daily property inspections and clean up;
- Make reservations at local establishments upon request of the guest;
- Follow up with residents to ensure issues have been met to their satisfaction;
- Performs other duties as assigned;
- Complete general maintenance for building as requested by residents and Property Manager;
- Complete quarterly preventative maintenance for residential apartments and property;
- Coordinates with vendors to track readiness of apartments and report resident concerns;
- Assist with organization and execution of onsite resident events;
- Communicates property procedures to residents.
Requirements:
- Basic knowledge of local attractions and destinations;
- The ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation;
- Work harmoniously with other employees and develop/maintain good employee relations and employee morale;
- Exemplify and be an influential team player;
- A minimum of one year of experience in customer service and/or office support field;
- Comply with policies and procedures of the department or section in order to complete service satisfactorily;
- Exude confidence and self-awareness;
- Meet departmental standards;
- Work with integrity in all interactions;
- Strive for excellence in all aspects of the job;
- The ability to work a full shift, come to work on time and work overtime as needed;
- Demonstrate humility;
- Exhibit listening and communication skills;
- Maintains positive guest relations at all times by resolving complaints and ensuring guest satisfaction by both guests and colleagues alike;
- Provide a service or assistance to meet the needs of a guest, client or customer.