Full Time Receptionist Job Description Template
Our company is looking for a Full Time Receptionist to join our team.
Responsibilities:
- Operate busy switchboard & communicate efficiently with all customer & internal teams;
- Greeting customers upon arrival and exit;
- Maintaining a professional appearance and demeanor at all times;
- Collecting payment for both service and parts customers;
- Communicate with callers and visitors in a professional, friendly, and efficient manner;
- Other duties as assigned;
- Type memos, correspondence, reports, and other documents;
- Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson;
- Work cooperatively with the sales and other internal teams;
- Assist in scheduling and confirming sales appointments.
Requirements:
- Professional business appearance and demeanor;
- Exceptional telephone skills, with a high level of comfort, and a professional voice and manner;
- Long term job security;
- Growth opportunities;
- Professional appearance and eager to improve on all aspects;
- Punctual nature and ability to handle schedule flexibility and dynamic work environment;
- Computer proficiency, particularly in MS Office Suite (Word and Excel);
- Experience using a customer relationship management (CRM) tool, a plus;
- Must be able to reach, bend, and/or stoop intermittently throughout the work day;
- Paid time off and vacation;
- Must be able to cope with the mental and emotional stress of the position;
- Must be able to move about consistently throughout the workday;
- Other duties as assigned;
- Communicate with callers and visitors in a professional, friendly, and efficient manner;
- Work cooperatively with the sales and other internal teams.