Room Attendant Job Description Template
Our company is looking for a Room Attendant to join our team.
Responsibilities:
- Report missing items such as: robes, cotton boxes, blotters to the office;
- Perform guest turn down service, as needed;
- Respond to special guest requests in a timely, friendly and efficient manner;
- Stock, maintain and transport housekeeping supply cart on a daily basis;
- Performing additional duties as assigned that may be outside of the normal scope of duties based on business needs;
- Cleaning and resetting guest bedroom and bathroom areas;
- Ability to perform all tasks of the Room, House, and Public area Attendants;
- Must be able to lift up to 15lbs + on a regular and continuous basis;
- Utilizes chemicals according to directions and familiarizes self with all material safety data sheets;
- Report any room deficiencies (light bulbs, broken items etc );
- Reports hazardous conditions in work area or equipment to Management;
- Greeting guests in hallways in a pleasant and friendly manner;
- Replenishing amenities and supplies in assigned guestrooms;
- Stocking and maintaining Housekeeping cart;
- Empties wastebaskets; empties and cleans ashtrays.
Requirements:
- Ability to arrive to work on time and when scheduled;
- Ability to stand during entire shift;
- Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests;
- Must be warm, friendly and hospitable;
- Know how to go beyond what is required to make guests stay excellent;
- Must be able to work well with other Department team members;
- Associate must be able to stand for up to 8 hours a day consecutively;
- Nice attitude;
- Must be able to lift up to 15lbs + on a regular and continuous basis;
- Be efficient working under high-pressure situations;
- Requires good communication skills;
- The ability to lift, pull, and push moderate weight (minimum of 20 lbs.);
- Must appear professional and ready to work at beginning of shift;
- Associate is often required to sit and use his or her hands and fingers, to handle or feel;
- Must be able to stand and exert well-paced mobility for up to 8 hours in length.