Housekeeping Room Attendant Job Description Template
Our company is looking for a Housekeeping Room Attendant to join our team.
Responsibilities:
- Stocking and maintaining Housekeeping cart;
- Greeting guests in hallways in a pleasant and friendly manner;
- Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing;
- Respond to special guest requests in a timely, friendly and efficient manner;
- Perform guest turn down service, as needed;
- Stock, maintain and transport housekeeping supply cart on a daily basis;
- Assist guests when necessary;
- Keep linen room stocked;
- Replacing dirty linens and terry with clean items;
- All housekeepers must report to work in assigned uniform as deemed by the facility;
- All housekeepers must report problems, concerns, and maintenance issues to the Supervisor;
- All housekeepers must act in a courteous, professional, and appropriate manner at all times;
- Proper techniques for sweeping and mopping floors;
- Proper techniques for sanitizing and disinfecting restrooms & restocking supplies;
- Making beds and folding terry.
Requirements:
- Ability to work in a fast-paced environment;
- Ability to stand during entire shift;
- Maintain a warm and friendly demeanor at all times;
- Attend all hotel required meetings and trainings;
- Maintain guest privacy;
- Assist with guest issues, being professional and maintaining a hospitable caring attitude;
- Follow cleaning procedures in the company systematic fashion;
- Ability to manage your time efficiently;
- Ability to lift at least 25 pounds;
- Ability to make decisions and follow established policies and procedures;
- Knowledge of basic sanitation requirements/controls and applications of relevant chemicals;
- Outstanding organizational and time management skills;
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time;
- Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests;
- Previous cleaning experience preferred.