Front of House (FOH) Job Description

Front of House (FOH) Job Description Template

Our company is looking for a Front of House (FOH) to join our team.

Responsibilities:

  • Maintain a clean and tidy work area;
  • Clear tables/Maintain dining room cleanliness;
  • Prepare drink orders;
  • Greet customers and assess their needs and preferences and make recommendations;
  • Clean Customer Area/ Bathrooms;
  • Expo Food (Prep Plates for Delivery to Tables and To-Go Boxes);
  • Friendly greet customers and take their orders;
  • Help with events;
  • Food Prep as needed;
  • Know and promote menu items;
  • Help with dishes;
  • Engage with guests to ensure they have a good experience;
  • Maintain clean bakery environment;
  • Handle take-out orders in person and over the phone;
  • Check customer’s identification and confirm it meets legal drinking age.

Requirements:

  • Outgoing personality;
  • Friendly and positive attitude;
  • Ability to work in a team towards a common goal;
  • Strong attention to detail and respect for process and procedures as prescribed;
  • Proven working experience as a barista;
  • Independent work and be able to prioritize tasks;
  • Fully understand and comply with health code;
  • Must be 18 or older;
  • Able to work weekends;
  • Computer literacy;
  • Weekend Availability is preferred;
  • Excellent customer service skills;
  • Able to work in a fast-paced environment;
  • Ability to work well in a team towards a common goal;
  • Team minded.