Front of House Team Member Job Description Template
Our company is looking for a Front of House Team Member to join our team.
Responsibilities:
- Greeting Customers;
- complete cash and card transactions;
- greet all guests with an upbeat, friendly attitude;
- Clearly communicate with other team members;
- Follow procedures to ensure Operational Excellence;
- Provide Second Mile Service, going above and beyond to ensure excellent customer service;
- Keep all condiments, cups, drinks, dessert, and other stations stocked;
- Serves quality food that tastes fresh and hot;
- Constantly improve yourself by finding ways to do your work better and faster;
- Assist leadership in executing the goals of the restaurant;
- Protect the customer experience by ensuring packaging, food presentation and quality is top level;
- Maintain strict adherence to Food Safety Procedures;
- Proactively pursue the certification process and look for opportunities to be cross-trained;
- Make serving guests and fellow team members a priority;
- Deliver portions that are correct and meet all weight and presentation expectations.
Requirements:
- Reaching heights of approximately six feet and depths of approximately three ft;
- Ability to stand for a while and lift up to 50lbs;
- Love food & beverage culture;
- Work well independently and in a team environment;
- Able to lift 20-30 pounds on a regular basis;
- Detail oriented;
- Dependable;
- Closes 2 shifts per week (availabile from, 2-1PM, 3-11PM, etc.);
- Detailed & keenly observant;
- Full or Part Time Availability;
- Dependable and reliable;
- dedication;
- Fills holes;
- Strong interpersonal skills;
- Positive.