Inside Sales/Customer Service Representative Job Description Template
Our company is looking for a Inside Sales/Customer Service Representative to join our team.
Responsibilities:
- Developing leads and referrals;
- Use excellent oral communication and best practices in customer service when interacting with customers;
- Responsible for product knowledge to answer customer questions;
- Greet customers and create rapport;
- Responsible for customer follow-up;
- Create personal marketing plan;
- Responsible closing deals and processing payments;
- Achieve monthly sales quotas.
Requirements:
- Must be knowledgeable on products;
- 3+ years of experience in commission sales;
- Ability to establish rapport and closing sales;
- Background check required;
- Excellent oral communication skills;
- Possess excellent customer service skills.