Inside Sales Associate Job Description Template
Our company is looking for a Inside Sales Associate to join our team.
Responsibilities:
- Take inbound phone calls and emails from contractor and retail customers requesting quotes or placing orders;
- Develop new channels of distribution based on existing customers;
- Respond to incoming web and phone inquiries from potential new customers;
- Prepare and present quotations for prospect accounts and/or create in CRM for transfer to Account Management;
- Research current customers, and contact similar businesses, use existing accounts as leverage to gain entry in that business channel;
- Contact and reactivate dormant customer accounts and open/unconverted leads;
- Build out collateral and sales process to help engage transactional on buying subscription;
- Engage transactional customers around the success event and helping them get value from the platform;
- Work with Account Management team post-sales to ensure expectations and transition is fluid;
- Managing incoming leads by directing them through the correct process flows and bringing them to a timely close;
- Building and maintaining strong, long-lasting customer relationships through the sales and onboarding process;
- Ensuring timely responses & follow-up to various teams throughout a project;
- Generate new business utilizing telemarking and direct calling;
- Close business on the phone and exceed quota levels;
- Generate and analyze new leads.
Requirements:
- Display the highest level of integrity and professionalism in all aspects of performance;
- Creative thinker focused on driving new business;
- Understanding and working knowledge of the sales process, from prospect to qualifying including needs analysis, quoting and closing;
- Self-motivated and manages time efficiently;
- Excellent communication skills, both on the phone and in face-to-face meetings;
- Experience in selling technology products;
- Work well independently and in a team environment;
- Great time management skills and ability to self-manage;
- Great phone and email skills;
- Be a self-motivated and independently driven team leader;
- A four-year college degree strongly preferred;
- Good track record meeting objectives in sales;
- The ability to upsell existing customer on new programs and solutions;
- Strong attention to detail and accuracy;
- Knows how to be a team player.