Car Wash Manager

Car Wash Manager Job Description Template

Our company is looking for a Car Wash Manager to join our team.

Responsibilities:

  • Manage staff and delegate responsibility as needed;
  • Maintain excellent customer service standards;
  • Minimize company losses and damage claims while controlling costs;
  • Identify and resolve customer complaints;
  • Hire and ensure all employees and managers are trained according to policies;
  • Maintain constant training of personnel on systems and procedures;
  • Ensure that a high level of cleanliness is always maintained in the tunnel, customer areas, vacuum lot, and backroom;
  • Achieve profit goals for the location;
  • Maintain efficient personnel scheduling;
  • Maintain vendor relations and build new client relations;
  • Oversee daily business operations;
  • Complete all administrative tasks in an organized, timely manner;
  • Hold meetings to conform with company standards;
  • Maintain safe environment and work experience;
  • Assess performance and skill of all employees and conduct performance reviews.

Requirements:

  • Positive attitude and ethics which support our values and culture;
  • Car wash management experience;
  • Professional look and demeanor;
  • Excellent communication skills to connect effectively with customers and co-workers;
  • Good communication skills;
  • Good customer service skills;
  • Has at least 2+ years in Car Wash business;
  • Management experience;
  • Mechanically inclined;
  • Basic understanding of computer software;
  • High school diploma or equivalent;
  • Good organization skills;
  • Meets basic management competencies;
  • Strong time-management skills; ability to multi-task, prioritize, and organize;
  • Self-motivated and positive attitude.