...Fully Remote] - Anywhere in U.S. / Competitive pay - As an Administrative Assistant you'll: Schedule and confirm virtual appointments, manage patient records, and coordinate follow-up communications; Assist with daily administrative tasks including call & email management...
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...kickoff and provide a supportive, personalized end-to-end leave of absence experience for customers using a combination of tools to manage, communicate and update all stages of a leave; Act responsively, accurately, and with attention to detail in a considerate and...
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...Job Description
Job Description POSITION SUMMARY
The Account Manager is responsible for managing the support team, overseeing all... ...account support team for an assigned group of accounts
Develop working relationships in all directions
Work to achieve client and...
Suggested
Holiday work
Temporary work
Flexible hours
..., making sure members understand and select appropriate health plans and other steps; Assist members with issues around their care journey - whether it's finding a provider, helping with claims issues, or referring them to expert clinical care managers...Hiring Fast...
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...Answer user questions over chat, email, and phone; Handle user account requests, including application processing, card disputes, missing... ...suggestions; Communicate users' needs to partner banks and work with them to improve their products and processes; Write help articles...
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...collaboration with external administrative counterparts through diverse communication approaches, such as phone calls and emails; Manage the flow of necessary leave paperwork, handling multiple concurrent leaves with finesse; Document and convey all claim escalations...
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...finish; Help customers by identifying their goals, directing them to best practices and answering product questions; Prioritize and manage your backlog of tickets, and stay on top of responsibilities; Manage support documentation; Gather product feedback and share it...
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...-hr / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance / Weekday & Weekend availability - As a Customer... ...support via live chat, addressing inquiries related to account management and financial transactions; Expertly resolve Pick'em and Draft...
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Home office
Weekday work
...coverage / 401K matching / Dental & vision / Ability to work EST hours - As a Customer Support Specialist you'll: Manage incoming customer inquiries and perform root... ...of customer interactions, process customer accounts and file documents; Take the extra mile to engage...
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[Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Clerk you'll: Identify and separate mail according to procedural guidelines; Perform electronic indexing if necessary; Scan processed documents, verifying quality and content; Box...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll: Act as a liaison between Fanatics Collectibles, Inc. and consumers as a single point of contact to all customer inquiries regarding products, policies...
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...to talk with Rocket Money's members; Provide excellent customer service, answer questions about the app, assist members with their accounts, and solve general issues; Escalate technical issues to the engineering team and communicate solutions to members; Draft support...
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...talking about the company; Dive into online conversations, answer questions, and support their community of creators and VIP fans; Help manage the day-to-day of a startup to keep things running smoothly; Gather feedback from users and share insights with the founding team...
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...and address basic tasks like ordering supplies, scheduling appointments, and managing referrals; Provide accurate information, address inquiries, and demonstrate exceptional care qualities; Work closely with other teams on technical issues; Document all communication......
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...needs by email and phone; Address client questions and needs related to their learning experience on the online learning platform; Work through the hundreds of weekly cases and address participant needs quickly, thoroughly, accurately, and professionally; Accurately identify...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Health, dental & vision / 401k / PTO - As a Customer Experience Associate you'll: Engage and educate customers on all things The Black Tux, through multiple contact channels, including: phone, chat and...
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[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Support Associate you'll: Quickly respond to customers' concerns or inquiries across all platforms, including phone, text, email and social media to ensure...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $85K per year / No support experience needed - As a Creative Technology Support Associate you'll: Directly respond to requests from new and experienced Runway users via email and chat; Investigate and escalate problem...
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[Customer Service / Fully Remote] - Anywhere in U.S. / $20-hr - As a Chat Brand Rep you'll: Assist customers via chat; Engage and inspire dedicated golfers with Titleist brand and product knowledge; Explain concepts at customer's knowledge level; Compare and analyze competitor...
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...communications; Process transactions for materials and subscription offerings; Ensure accurate, timely responses and follow-up with customer inquiries; Work closely with other internal teams to ensure seamless transitions throughout the customer journey...Hiring Fast...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Medical, Dental & Vision / 401k with company match / PTO - As a Call Center Rep you'll: Provide customer service by engaging in positive interactions with pet families; Answer a high volume of customer...
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...Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order issues; Tag and catalogue issues appropriately utilizing internal ticketing tool;...
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[Customer Support / Remote] - Anywhere in the U.S. / $23 per hour / WFH stipend / Health, vision, dental, and life insurance / 401k matching / PTO / $120 a month for tickets to live events - As an Event Expert you'll: Resolve customer issues through a high volume of customer...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $27 per hour / Mac laptop provided / Paid training - As a Product Support Agent you'll: Engage with customers via email to address their inquiries and concerns; Be a trusted guide and partner to thousands of teachers...
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[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients...
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...U.S. / $47,500 per year + bonuses / Medical, dental + vision coverage / 401K / 9a-6p EST - As a Customer Support Specialist you'll: Work directly with patients via inbound calls, to assist them with getting connected to mental health care; Obtain information regarding...
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[Call Center / Fully Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact...
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Shift work
Night shift
[Administrative Assistant / Data Entry / Remote] - Anywhere in U.S. / Competitive pay + benefits / M-F 9:30a-5:30p EST - As an Administrative Client Coordinator you'll: Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding...
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...phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers to questions about product, pricing, and availability; Troubleshoot technical problems; Work with internal departments to meet customer's needs; Enter data in various platforms...Hiring Fast...
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Night shift
...: Provide users with services such as question answering, business consulting, and complaint acceptance; Correctly guide users on daily app usage issues; Review the pictures and comments uploaded by users to the platform, and deal with illegal accounts...Hiring Fast...
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